OLMIS

Occupational Description

Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Include owners and managers who head small business establishments whose duties are primarily managerial. Exclude "First-Line Supervisors/Managers of Retail Sales Workers" (41-1011) and workers in other small establishments.

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General and Operations Managers

Employment Outlook for General and Operations Managers

Statewide Employment Analysis	2008 employment is estimated to be much larger than the regional average. This occupation is expected to grow at at about the regional average rate. Total job openings are projected to be much higher than the regional average. Reasonable employment opportunities exist for trained workers.

Data Sources and Limitations

Current Employment Department Job Openings for General and Operations Managers There are 38 current openings for this occupation. Openings 1 through 26 are listed below.

Job Title	Date Posted	Location	Wage Offered
Operations Excellence Leader	5/28/10	Philomath
Production Manager	6/9/10	Bend	DOE
Operations Manager – Retail Tissue	6/11/10	Clatskanie	Neg.
Manager, Customer Service Operation #18177	6/11/10	Portland	DOE
Executive Director	5/28/10	Pendleton	$100,000/yr
Senior Director, Customer Care	6/18/10	Tigard
Vice President of Regence Rx Operations #18173	6/22/10	Portland	DOE
Mfg. Department Head - Solar (2010-2041)	7/2/10	Hillsboro	DOE
Assistant Store Manager (3388803)	7/6/10	Madras
Store Manager	7/3/10	Hillsboro
Sales Operations Manager - Software Sales	7/3/10	Beaverton
Management Team Members	7/3/10	Hillsboro
Quality Control Manager	7/3/10	Beaverton
Change & Configuration Mgmt. (Cmdb) Specialist	7/16/10	Portland	DOE
Director, Safety & Security	7/8/10	Portland	$85,986/yr to $128,977/yr
Manager, Business Support Services #18245	7/9/10	Portland	DOE
Service Center Manager	7/19/10	Eugene	DOE
Maintenance Manager	7/20/10	Eugene	DOE
Store Manager - Klamath Falls, OR	7/20/10	Klamath Falls
Program Manager	7/27/10	Eugene	DOE
District Operations Coordinator	7/31/10	Eugene
Engineering Director (34409)	8/9/10	Hillsboro	DOE
Plant Manager	8/5/10	Portland	DOE
Store Manager - Gap Generation - Woodburn	8/4/10	Woodburn
Service Managers, Parts Managers, Leasing Sales Reps Needed	8/12/10	Portland	$8.40/hr DOE, Neg.

More Jobs

Job Openings from the Web for General and Operations Managers The following job openings have been automatically extracted from various sites across the Web. These links are provided as supplemental resources. However, the Employment Department cannot validate these openings nor endorse any of these external sites. Some of these jobs may no longer be open. In some cases, a single opening may be posted on multiple sites.

There are 167 current openings for this occupation. Openings 1 through 26 are listed below.

Job Title	Date Posted	Location	Employer
General Manager	8/31/10	Klamath Falls
Team Lead- Lighting & Products	8/30/10	Portland	Ecos
Operations Manager - Old Navy	8/30/10	Albany	Gap Inc.
Management & Executive Jobs	8/30/10
Business Manager	8/30/10	Tigard	City of Tigard
Auto Appraisal Unit Manager	8/29/10	Lake Oswego	TRAVELERS INSURANCE
Director of Hospitality	8/29/10	Portland	Providence Health & Services
General Manager	8/28/10	Beaverton	DAMEROW FORD
Sr. Director, Operations	8/28/10	Portland
General Manager - Gap Washington Square Kids and Baby	8/27/10	Tigard	Gap Inc.
General Manager - Gap Washington Square Kids and Baby	8/27/10	Tigard	Gap Inc.
Operations Manager	8/27/10	Redmond	Central Oregon Council On Aging
General Manager	8/27/10	Corvallis	First Alternative Co op
LatAm Business and Operations Manager	8/27/10	Hillsboro	Yahoo! Inc
Seeking GM/ad director	8/27/10	La Grande	Observer, The
General Manager- First Alternative Co-op	8/27/10	Corvallis	First Alternative Co op
General Manager	8/27/10	Salem	Courthouse Athletic Club
Operations Mngmnt Trainee	8/27/10	Portland
Operations Manager	8/27/10	Portland	ACS, A Xerox Company
Store Manager 2 (3405629)	8/26/10	Bend	Wells Fargo
(Irc40214) Sr. Product Development Program Manager	8/26/10	Beaverton
Operations Manager	8/26/10	Beaverton
Sr Subcontracts Program Manager	8/26/10	Portland	Rockwell Collins
Senior Manager of Document Management	8/26/10	Beaverton	IBM
Assistant Distribution Manager - Medford	8/26/10	Medford	PacifiCorp

More Jobs

State of Oregon License Information for General and Operations Managers No statewide license is required for this occupation.

Wages for General and Operations Managers

Region	---------------- 2010 Wages ----------------
	Percentiles (hourly wages)					Avg Hourly ($/hr)	Avg Annual
	10th	25th	50th (median)	75th	90th
Oregon Statewide	$22.75	$30.38	$42.91	$60.85	NA	$50.29	$104,601
Clatsop / Columbia / Tillamook	24.68	30.61	40.12	53.56	71.64	46.01	95,705
Multnomah / Washington	25.06	33.51	47.34	67.34	NA	55.08	114,568
Marion / Polk / Yamhill	24.53	32.18	43.73	56.29	79.81	48.53	100,927
Benton / Lincoln / Linn	20.88	27.19	35.49	50.13	NA	43.87	91,236
Lane	19.17	27.90	38.37	53.73	79.44	44.97	93,548
Douglas	18.71	25.23	32.18	43.40	62.63	38.91	80,939
Coos / Curry	18.94	24.60	35.57	46.61	60.36	39.26	81,650
Jackson / Josephine	20.68	26.97	38.52	52.52	NA	45.96	95,600
Gilliam / Hood River / Sherman / Wheeler / Wasco	18.29	25.47	36.83	56.17	76.40	43.36	90,187
Crook / Deschutes / Jefferson	18.89	23.61	34.47	53.04	NA	43.60	90,686
Klamath / Lake	18.67	25.13	34.27	46.35	56.84	37.19	77,361
Morrow / Umatilla	23.94	30.47	39.40	51.86	64.40	43.04	89,538
Baker / Union / Wallowa	17.95	23.43	34.56	52.70	68.98	40.34	83,905
Grant / Harney / Malheur	23.23	30.32	40.25	61.27	NA	47.98	99,788
Clackamas	23.71	29.97	42.97	63.69	NA	51.48	107,083

Data Sources and Limitations

Regional Employment Projections for General and Operations Managers

Region	Employment		Change	% Change	Projected Annual Openings
	2008	2018			Growth	Replacement	Total
Oregon Statewide	20,379	22,104	1,725	8.5%	173	616	788
Multnomah / Washington	9,554	10,399	845	8.8%	85	289	374
Marion / Polk / Yamhill	2,322	2,516	194	8.4%	19	70	90
Clackamas	1,882	2,056	174	9.2%	17	57	75
Lane	1,568	1,701	133	8.5%	13	47	61
Jackson / Josephine	1,290	1,410	120	9.3%	12	39	51
Crook / Deschutes / Jefferson	956	1,111	155	16.2%	16	30	45
Benton / Lincoln / Linn	920	1,012	92	10.0%	9	28	37
Douglas	361	387	26	7.2%	3	11	13
Clatsop / Columbia / Tillamook	360	407	47	13.1%	5	11	16
Coos / Curry	287	304	17	5.9%	2	9	10
Morrow / Umatilla	276	311	35	12.7%	4	9	12
Klamath / Lake	275	301	26	9.5%	3	8	11
Gilliam / Hood River / Sherman / Wheeler / Wasco	265	286	21	7.9%	2	8	10
Baker / Union / Wallowa	200	210	10	5.0%	1	6	7
Grant / Harney / Malheur	154	172	18	11.7%	2	5	7

Data Sources and Limitations

Industries of Employment for General and Operations Managers

Industry Click links to view infoUSA employers	Ownership	2008 Employment
Total, All Industries	All	20,379
Total, All Industries	Private	18,615
Construction	Private	1,497
Construction of Buildings	Private	356
Residential Building Construction	Private	192
Nonresidential Building Construction	Private	164
Heavy and Civil Engineering Construction	Private	217
Specialty Trade Contractors	Private	924
Building Equipment Contractors	Private	459
Building Finishing Contractors	Private	225
Manufacturing	Private	2,555
Food Manufacturing	Private	296
Wood Product Manufacturing	Private	269
Fabricated Metal Product Manufacturing	Private	379
Machinery Manufacturing	Private	249
Computer and Electronic Product Manufacturing	Private	272
Miscellaneous Manufacturing	Private	185
Wholesale Trade	Private	1,786
Merchant Wholesalers, Durable Goods	Private	959
Machinery, Equipment, and Supplies Merchant Wholesalers	Private	242
Merchant Wholesalers, Nondurable Goods	Private	630
Apparel, Piece Goods, and Notions Merchant Wholesalers	Private	173
Wholesale Electronic Markets and Agents and Brokers	Private	197
Retail Trade	Private	2,679
Motor Vehicle and Parts Dealers	Private	633
Automobile Dealers	Private	373
Furniture and Home Furnishings Stores	Private	160
Building Material and Garden Equipment and Supplies Dealers	Private	251
Building Material and Supplies Dealers	Private	211
Food and Beverage Stores	Private	372
Grocery Stores	Private	344
Clothing and Clothing Accessories Stores	Private	184
Sporting Goods, Hobby, Book, and Music Stores	Private	188
General Merchandise Stores	Private	246
Miscellaneous Store Retailers	Private	191
Transportation and Warehousing	Private	499
Truck Transportation	Private	189
Information	Private	770
Publishing Industries (except Internet)	Private	417
Newspaper, Periodical, Book, and Directory Publishers	Private	164
Software Publishers	Private	253
Finance and Insurance	Private	856
Credit Intermediation and Related Activities	Private	312
Depository Credit Intermediation	Private	194
Insurance Carriers and Related Activities	Private	478
Insurance Carriers	Private	236
Agencies, Brokerages, and Other Insurance Related Activities	Private	242
Real Estate and Rental and Leasing	Private	566
Real Estate	Private	373
Activities Related to Real Estate	Private	178
Professional, Scientific, and Technical Services	Private	1,229
Architectural, Engineering, and Related Services	Private	190
Computer Systems Design and Related Services	Private	265
Management, Scientific, and Technical Consulting Services	Private	176
Advertising and Related Services	Private	162
Management of Companies and Enterprises	Private	1,146
Administrative and Support and Waste Management and Remediation Services	Private	1,211
Administrative and Support Services	Private	1,081
Employment Services	Private	167
Business Support Services	Private	210
Services to Buildings and Dwellings	Private	404
Educational Services	Private	284
Health Care and Social Assistance	Private	1,249
Ambulatory Health Care Services	Private	470
Offices of Physicians	Private	233
Nursing and Residential Care Facilities	Private	391
Community Care Facilities for the Elderly	Private	241
Social Assistance	Private	319
Arts, Entertainment, and Recreation	Private	441
Amusement, Gambling, and Recreation Industries	Private	266
Other Amusement and Recreation Industries	Private	259
Accommodation and Food Services	Private	383
Food Services and Drinking Places	Private	306
Full-Service Restaurants	Private	164
Other Services (except Public Administration)	Private	1,215
Repair and Maintenance	Private	271
Automotive Repair and Maintenance	Private	199
Religious, Grantmaking, Civic, Professional, and Similar Organizations	Private	803
Social Advocacy Organizations	Private	180
Business, Professional, Labor, Political, and Similar Organizations	Private	303
Total, All Industries	Federal	166
Federal Government (Non-Postal)	Federal	162
Total, All Industries	State	658
Public Administration	State	526
Total, All Industries	Local	892
Public Administration	Local	549
Executive, Legislative, and Other General Government Support	Local	444

Educational Requirements for General and Operations Managers Workers must have a bachelor's degree to gain the necessary skills for this occupation. However, those with a bachelor's degree and related work experience have a competitive advantage in this labor market.

Skills for General and Operations Managers

• Administer Public Policies And Laws
• Analyze And Interpret Data And Budgets
• Analyze And Manage Daily Operations
• Apply Budgeting Principles
• Apply Cost Analysis Theory
• Apply Disciplinary Practices In Supervision
• Apply Economic Principles And Trends
• Apply Financial Management Principles And Theories
• Apply Just-In-Time System Management
• Apply Mathematical Principles To Accounting, Bookkeeping Or Budgeting
• Apply Mathematics To Operations Research
• Apply Organizational Theory
• Compose Business Correspondence
• Conduct Employment Interviews
• Conduct Staff Meeting
• Coordinate Production Materials And Processes
• Design And Plan Production
• Develop And Maintain Administrative Services Policies And Procedures
• Develop Budgets
• Develop Delivery And Production Schedules
• Develop Marketing Strategy
• Develop Pricing Strategy
• Develop Records Management System And Guidelines
• Develop Staffing Plan
• Establish And Evaluate Employee Performance Standards
• Establish Employee Policies And Standards
• Evaluate Advertising Promotions
• Evaluate Degree Of Financial Risk
• Evaluate Information From Employment Interviews
• Evaluate Management Programs
• Evaluate Office Operations And Programs
• Execute Employee Bargaining Agreements
• Follow Principles Of Business Law
• Hire And Dismiss Employees
• Implement Employee Benefit Plans
• Implement Employee Compensation Plans
• Interpret And Apply Labor And Employment Regulations
• Maintain Safe Work Environment
• Make Revenue Forecasts
• Manage Contracts
• Manage Personnel And Human Resources
• Meet Deadlines
• Negotiate Business Contracts
• Negotiate Labor Agreements
• Obtain Information From Clients, Customers, Patients Or Others
• Perform General Financial Analysis
• Perform Organizational Accounting Or Budgeting
• Perform Strategic And Tactical Planning
• Plan And Assign Duties To Employees
• Plan And Direct Fiscal Activity
• Practice Effective Time Management Techniques
• Prepare Reports In Timely Manner
• Resolve Conflicts
• Resolve Personnel Problems And Grievances
• Supervise Employees
• Understand, Use, And Communicate Technical Information
• Use Facility Management Techniques
• Use Negotiation Techniques As Management Tool
• Use Principles Of Office Technology In Management
• Use Project Management Techniques
• Use Public Administration Principles
• Use Statistical Cost Estimation Methods
• Write Project Or Bid Proposals

Schools and Training Providers for General and Operations Managers The training providers listed below offer programs related to this occupation. This information is updated once per year. Anyone interested in a particular program should check with the training institution regarding its availability. Listing these training providers does not necessarily constitute or imply their endorsement, recommendation, or favoring by the State of Oregon.

• Public Administration
• Business/Commerce, General
• Business Administration and Management, General
• Entrepreneurship/Entrepreneurial Studies
• International Business/Trade/Commerce

Eastern Oregon University One University Blvd La Grande, OR 97850 Phone: (541) 962-3672 Programs of Training: Business Administration and Management, General Business/Commerce, General	Pacific University 2043 College Way Forest Grove, OR 97116 Phone: (503) 352-1111 Programs of Training: Business Administration and Management, General	Southern Oregon University 1250 Siskiyou Blvd Ashland, OR 97520 Phone: (541) 552-7672 Programs of Training: Business Administration and Management, General
Chemeketa Community College 4000 Lancaster Dr NE Salem, OR 97305 Phone: (503) 399-5000 Programs of Training: Business Administration and Management, General	Linfield College 900 SE Baker McMinnville, OR 97128 Phone: (503) 883-2200 Programs of Training: Business/Commerce, General International Business/Trade/Commerce	Mt Hood Community College 26000 SE Stark St Gresham, OR 97030 Phone: (503) 491-6422 Programs of Training: Business Administration and Management, General Entrepreneurship/Entrepreneurial Studies
DePaul Industries 4660 Portland Rd. NE, Suite 108 Salem, OR 97305-1684 Phone: (503) 856-9817 Programs of Training: Business Administration and Management, General	Western Oregon University 345 N Monmouth Ave Monmouth, OR 97361 Phone: (503) 838-8000 Programs of Training: Business/Commerce, General	Linfield College-Adult Degree Program 900 SE Baker McMinnville, OR 97128 Phone: (503) 883-2447 Programs of Training: Business/Commerce, General
DeVry University-Oregon Peterkort Center II - 9755 SW Barne Portland, OR 97225 Phone: (503) 296-7468 Programs of Training: Business Administration and Management, General	Central Oregon Community College 2600 NW College Way Bend, OR 97701 Phone: (541) 383-7500 Programs of Training: Business Administration and Management, General	George Fox University 414 N Meridian St Newberg, OR 97132 Phone: (503) 538-8383 Programs of Training: Business Administration and Management, General
Northwest Christian University 828 East 11th Avenue Eugene, OR 97401 Phone: (541) 343-1641 Programs of Training: Business Administration and Management, General	University of Portland 5000 N Willamette Blvd Portland, OR 97203 Phone: (503) 943-7911 Programs of Training: Business Administration and Management, General International Business/Trade/Commerce	Rogue Community College 3345 Redwood Hwy Grants Pass, OR 97527 Phone: (541) 956-7500 Programs of Training: Business Administration and Management, General Business/Commerce, General
Tillamook Bay Community College 2510 First St Tillamook, OR 97141 Phone: (503) 842-8222 Programs of Training: Business Administration and Management, General	Concordia University 2811 NE Holman Street Portland, OR 97211 Phone: (503) 288-9371 Programs of Training: Business Administration and Management, General	Portland State University 724 SW Harrison Portland, OR 97201 Phone: (503) 725-4433 Programs of Training: Public Administration Business Administration and Management, General International Business/Trade/Commerce
Warner Pacific College 2219 SE 68th Ave Portland, OR 97215 Phone: (503) 517-1000 Programs of Training: Business Administration and Management, General	Clackamas Community College 19600 South Molalla Ave Oregon City, OR 97045 Phone: (503) 657-6958 Programs of Training: Business Administration and Management, General	Marylhurst University 17600 Pacific Hwy - Hwy 43 Marylhurst, OR 97036 Phone: (503) 636-8141 Programs of Training: Business Administration and Management, General
Southwestern Oregon Community College 1988 Newmark Ave Coos Bay, OR 97420 Phone: (541) 888-2525 Programs of Training: Business Administration and Management, General Entrepreneurship/Entrepreneurial Studies	Klamath Community College 7390 South Sixth Street Klamath Falls, OR 97603 Phone: (541) 882-3521 Programs of Training: Business Administration and Management, General	Oregon Health & Science University 3181 SW Sam Jackson Park Rd Portland, OR 97239 Phone: (503) 494-7800 Programs of Training: Business Administration and Management, General
Oregon State University 104 Kerr Administration Bldg. Corvallis, OR 97331 Phone: (541) 737-0123 Programs of Training: Business Administration and Management, General	Portland Community College 12000 SW 49th Avenue Portland, OR 97219 Phone: (503) 244-6111 Programs of Training: Business Administration and Management, General	Treasure Valley Community College 650 College Blvd Ontario, OR 97914 Phone: (541) 881-8822 Programs of Training: Business/Commerce, General
Oregon Institute of Technology - Klamath 3201 Campus Drive Klamath Falls, OR 97601 Phone: (541) 885-1000 Programs of Training: Entrepreneurship/Entrepreneurial Studies	University of Oregon 110 Johnson Hall Eugene, OR 97403 Phone: (541) 346-3014 Programs of Training: Public Administration Business Administration and Management, General Business/Commerce, General	Umpqua Community College 1140 College Rd. Roseburg, OR 97470 Phone: (541) 440-4600 Programs of Training: Business Administration and Management, General
Corban College 5000 Deer Park Dr SE Salem, OR 97317 Phone: (503) 581-8600 Programs of Training: Business Administration and Management, General	Willamette University 900 State St Salem, OR 97301 Phone: (503) 370-6300 Programs of Training: Business Administration and Management, General	University of Phoenix-Oregon Campus 13221 SW 68th Parkway, Suite 500 Tigard, OR 97223 Phone: (877) 867-4748 Programs of Training: Business Administration and Management, General
Oregon State University-Cascades Campus 2600 NW College Way Bend, OR 97701 Phone: (541) 322-3100 Programs of Training: Business Administration and Management, General	Pioneer Pacific College 27501 SW Parkway Ave Wilsonville, OR 97070 Phone: (866) 772-4636 Programs of Training: Business Administration and Management, General	Clatsop Community College 1653 Jerome Ave Astoria, OR 97103 Phone: (503) 325-0910 Programs of Training: Business Administration and Management, General
Lane Community College 4000 E 30th Ave Eugene, OR 97405 Phone: (541) 463-3000 Programs of Training: Business/Commerce, General	Columbia Gorge Community College 400 E Scenic Dr The Dalles, OR 97058 Phone: (541) 506-6011 Programs of Training: Business Administration and Management, General

Career Pathway Roadmaps for General and Operations Managers These Oregon community colleges have defined career pathway roadmaps to facilitate entry into this occupation:

Clackamas Community College	Business - ASOT/AAOT Business - Human Resources Retail Management
Clatsop Community College	Retail Management
Columbia Gorge Community College	Business Management
Klamath Community College	Business Services
Lane Community College	Administrative Office Professional Electrician Apprenticeship Technology Industrial Mechanics/Maintenance Technology Apprenticeship
Rogue Community College	Apprenticeship: Construction Trades Apprenticeship: Industrial Mechanics & Maintenance Technology Business and Management
Umpqua Community College	Wine Marketing

Related Occupations The scores listed below indicates how closely the skills for General and Operations Managers matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.

Occupation	Skill Overlap
Chief Executives	53%
Transportation, Storage, And Distribution Managers	47%
Managers, All Other	42%
Gaming Managers	41%
Administrative Services Managers	33%
Financial Managers	31%
Industrial Production Managers	31%