Oregon Labor Market Information System
Occupational Information Center
Occupational Report for General And Operations Managers (11-1021) , Oregon Statewide
Occupational Description

Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Include owners and managers who head small business establishments whose duties are primarily managerial. Exclude "First-Line Supervisors/Managers of Retail Sales Workers" (41-1011) and workers in other small establishments.

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General and Operations Managers
Employment Outlook for General And Operations Managers
Statewide Employment Analysis 2006 employment is estimated to be much larger than the statewide average. This occupation is expected to grow at about the statewide average. Total job openings are projected to be much higher than the statewide average.

Reasonable employment opportunities exist largely due to the significant number of job openings projected for this occupation.

Data Sources and Limitations
Current Job Openings for General And Operations Managers There are 23 current openings for this occupation. Openings 1 through 23 are listed below.
Job Title Date Posted Location Wage Offered
Cost Planning Manager, Global Footwear 2/5/10 Beaverton
Supply Planning Manager 2/5/10 Beaverton
Customer Service Zone Manager 2/3/10 Albany DOE
Director Of Bookstore 1/28/10 Ontario $40,000/yr to $55,000/yr DOE
Production Manager 1/27/10 Springfield DOE
Operations Coordinator 1/27/10 Beaverton
General Manager - Gresham, Or 1/26/10 Gresham
General Manager - Beaverton, Or 1/26/10 Beaverton
Technical Operations Supervisor 1/25/10 Beaverton DOE
Housing Program Manager 1/22/10 Coos Bay DOE
Supply Chain Manager 1/16/10 Beaverton
Small Business Manager 1/14/10 Hillsboro
Operations Supervisor 1/13/10 Woodburn DOE
0005126 - Director 1/4/10 Corvallis DOE
Program Manager 12/19/09 Eugene
Director Of Physician Clinics 12/18/09 Mcminnville DOE
Operations Manager 12/16/09 Hillsboro
Director, Sales & Ops Planning Control #2289 12/11/09 Hillsboro DOE
District Mgr Ii - Collection 11/28/09 Forest Grove
Operations Dispatcher - Independence, Or 11/26/09 Independence
Project Manager Iv #17733 11/24/09 Portland DOE
Physician (General Practice Manager) [T38-10-0046-Rb] 11/17/09 Hillsboro
Executive Director Housing Authority 9/23/09 Madras $56,000/yr
State of Oregon License Information for General And Operations Managers No statewide license is required for this occupation.
Wages for General And Operations Managers
Region ---------------- 2009 Wages ----------------
Percentiles (hourly wages) Avg
Hourly
($/hr)
Avg
Annual
10th 25th 50th
(median)
75th 90th
Oregon Statewide $22.27 $30.13 $42.98 $61.76 NA $49.81 $103,607
Clatsop / Columbia / Tillamook 24.22 30.36 39.37 50.29 65.62 43.37 90,202
Multnomah / Washington 24.53 33.60 48.00 68.09 NA 54.38 113,104
Marion / Polk / Yamhill 23.59 32.62 44.08 58.04 NA 49.12 102,157
Benton / Lincoln / Linn 19.63 26.15 34.62 49.84 NA 43.17 89,793
Lane 19.42 27.72 39.10 54.41 NA 45.59 94,825
Douglas 20.47 26.37 32.20 44.10 67.87 39.23 81,609
Coos / Curry 18.30 25.60 33.48 44.30 66.99 38.63 80,338
Jackson / Josephine 21.23 27.06 36.53 51.12 NA 45.35 94,344
Gilliam / Hood River / Sherman / Wheeler / Wasco 19.08 27.03 36.65 52.68 69.24 40.78 84,817
Crook / Deschutes / Jefferson 18.11 23.26 34.26 51.01 79.26 41.89 87,141
Klamath / Lake 17.68 21.38 33.84 46.47 74.68 39.01 81,134
Morrow / Umatilla 25.45 31.91 41.05 52.89 62.99 43.60 90,695
Baker / Union / Wallowa 18.08 22.98 32.18 48.80 68.64 38.31 79,680
Grant / Harney / Malheur 23.57 28.19 36.48 53.61 79.08 44.39 92,341
Clackamas 24.49 30.21 43.58 63.59 NA 51.07 106,221
Data Sources and Limitations
Regional Employment Projections for General And Operations Managers
Region Employment Change % Change Projected Annual Openings
2006 2016 Growth Replacement Total
Oregon Statewide 20,549 23,533 2,984 14.5% 298 416 714
Multnomah / Washington 9,271 10,658 1,387 15.0% 139 188 327
Marion / Polk / Yamhill 2,287 2,580 293 12.8% 29 46 75
Clackamas 1,938 2,222 284 14.7% 28 39 68
Lane 1,681 1,923 242 14.4% 24 34 58
Jackson / Josephine 1,343 1,576 233 17.3% 23 28 51
Crook / Deschutes / Jefferson 1,040 1,325 285 27.4% 29 22 51
Benton / Lincoln / Linn 904 1,002 98 10.8% 10 18 28
Douglas 384 456 72 18.8% 7 8 15
Clatsop / Columbia / Tillamook 353 418 65 18.4% 7 7 14
Coos / Curry 303 336 33 10.9% 3 6 9
Morrow / Umatilla 290 344 54 18.6% 5 6 11
Klamath / Lake 282 333 51 18.1% 5 6 11
Gilliam / Hood River / Sherman / Wheeler / Wasco 275 320 45 16.4% 5 6 10
Baker / Union / Wallowa 189 216 27 14.3% 3 4 7
Grant / Harney / Malheur 173 187 14 8.1% 1 3 5

Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.
Data Sources and Limitations
Industries of Employment for General And Operations Managers
Industry
Click links to view infoUSA employers
Ownership 2006
Employment
Total, All Industries All 20,549
Total, All Industries Private 18,973
Agriculture, Forestry, Fishing and Hunting Private 251
Support Activities for Agriculture and Forestry Private 161
Construction Private 1,469
Construction of Buildings Private 426
Residential Building Construction Private 230
Nonresidential Building Construction Private 196
Heavy and Civil Engineering Construction Private 202
Specialty Trade Contractors Private 841
Building Equipment Contractors Private 407
Building Finishing Contractors Private 209
Manufacturing Private 2,644
Food Manufacturing Private 315
Wood Product Manufacturing Private 322
Printing and Related Support Activities Private 164
Fabricated Metal Product Manufacturing Private 397
Machinery Manufacturing Private 274
Computer and Electronic Product Manufacturing Private 242
Miscellaneous Manufacturing Private 163
Wholesale Trade Private 1,808
Merchant Wholesalers, Durable Goods Private 973
Machinery, Equipment, and Supplies Merchant Wholesalers Private 246
Merchant Wholesalers, Nondurable Goods Private 642
Apparel, Piece Goods, and Notions Merchant Wholesalers Private 189
Wholesale Electronic Markets and Agents and Brokers Private 193
Retail Trade Private 2,916
Motor Vehicle and Parts Dealers Private 626
Automobile Dealers Private 366
Furniture and Home Furnishings Stores Private 173
Building Material and Garden Equipment and Supplies Dealers Private 230
Building Material and Supplies Dealers Private 202
Food and Beverage Stores Private 374
Grocery Stores Private 343
Health and Personal Care Stores Private 179
Clothing and Clothing Accessories Stores Private 241
Clothing Stores Private 176
Sporting Goods, Hobby, Book, and Music Stores Private 222
Sporting Goods, Hobby, and Musical Instrument Stores Private 156
General Merchandise Stores Private 364
Department Stores Private 179
Other General Merchandise Stores Private 185
Miscellaneous Store Retailers Private 179
Transportation and Warehousing Private 569
Truck Transportation Private 264
Information Private 763
Publishing Industries (except Internet) Private 392
Newspaper, Periodical, Book, and Directory Publishers Private 197
Software Publishers Private 195
Finance and Insurance Private 991
Credit Intermediation and Related Activities Private 379
Depository Credit Intermediation Private 225
Insurance Carriers and Related Activities Private 535
Insurance Carriers Private 310
Agencies, Brokerages, and Other Insurance Related Activities Private 225
Real Estate and Rental and Leasing Private 550
Real Estate Private 343
Activities Related to Real Estate Private 177
Rental and Leasing Services Private 168
Professional, Scientific, and Technical Services Private 1,229
Architectural, Engineering, and Related Services Private 177
Computer Systems Design and Related Services Private 266
Advertising and Related Services Private 193
Management of Companies and Enterprises Private 1,029
Administrative and Support and Waste Management and Remediation Services Private 1,354
Administrative and Support Services Private 1,241
Employment Services Private 250
Business Support Services Private 221
Services to Buildings and Dwellings Private 450
Educational Services Private 297
Health Care and Social Assistance Private 1,107
Ambulatory Health Care Services Private 430
Offices of Physicians Private 214
Nursing and Residential Care Facilities Private 333
Community Care Facilities for the Elderly Private 192
Social Assistance Private 291
Arts, Entertainment, and Recreation Private 361
Amusement, Gambling, and Recreation Industries Private 203
Other Amusement and Recreation Industries Private 195
Accommodation and Food Services Private 358
Food Services and Drinking Places Private 286
Other Services (except Public Administration) Private 1,167
Repair and Maintenance Private 224
Automotive Repair and Maintenance Private 155
Religious, Grantmaking, Civic, Professional, and Similar Organizations Private 810
Social Advocacy Organizations Private 183
Business, Professional, Labor, Political, and Similar Organizations Private 334
Total, All Industries Federal 178
Federal Government (Non-Postal) Federal 174
Total, All Industries State 578
Public Administration State 443
Total, All Industries Local 784
Public Administration Local 484
Executive, Legislative, and Other General Government Support Local 397
Educational Requirements for General And Operations Managers Workers must have a bachelor's degree to gain the necessary skills for this occupation. However, those with a bachelor's degree and related work experience have a competitive advantage in this labor market.
Skills for General And Operations Managers
  • Administer Public Policies And Laws
  • Analyze And Interpret Data And Budgets
  • Analyze And Manage Daily Operations
  • Apply Budgeting Principles
  • Apply Cost Analysis Theory
  • Apply Disciplinary Practices In Supervision
  • Apply Economic Principles And Trends
  • Apply Financial Management Principles And Theories
  • Apply Just-In-Time System Management
  • Apply Mathematical Principles To Accounting, Bookkeeping Or Budgeting
  • Apply Mathematics To Operations Research
  • Apply Organizational Theory
  • Compose Business Correspondence
  • Conduct Employment Interviews
  • Conduct Staff Meeting
  • Coordinate Production Materials And Processes
  • Design And Plan Production
  • Develop And Maintain Administrative Services Policies And Procedures
  • Develop Budgets
  • Develop Delivery And Production Schedules
  • Develop Marketing Strategy
  • Develop Pricing Strategy
  • Develop Records Management System And Guidelines
  • Develop Staffing Plan
  • Establish And Evaluate Employee Performance Standards
  • Establish Employee Policies And Standards
  • Evaluate Advertising Promotions
  • Evaluate Degree Of Financial Risk
  • Evaluate Information From Employment Interviews
  • Evaluate Management Programs
  • Evaluate Office Operations And Programs
  • Execute Employee Bargaining Agreements
  • Follow Principles Of Business Law
  • Hire And Dismiss Employees
  • Implement Employee Benefit Plans
  • Implement Employee Compensation Plans
  • Interpret And Apply Labor And Employment Regulations
  • Maintain Safe Work Environment
  • Make Revenue Forecasts
  • Manage Contracts
  • Manage Personnel And Human Resources
  • Meet Deadlines
  • Negotiate Business Contracts
  • Negotiate Labor Agreements
  • Obtain Information From Clients, Customers, Patients Or Others
  • Perform General Financial Analysis
  • Perform Organizational Accounting Or Budgeting
  • Perform Strategic And Tactical Planning
  • Plan And Assign Duties To Employees
  • Plan And Direct Fiscal Activity
  • Practice Effective Time Management Techniques
  • Prepare Reports In Timely Manner
  • Resolve Conflicts
  • Resolve Personnel Problems And Grievances
  • Supervise Employees
  • Understand, Use, And Communicate Technical Information
  • Use Facility Management Techniques
  • Use Negotiation Techniques As Management Tool
  • Use Principles Of Office Technology In Management
  • Use Project Management Techniques
  • Use Public Administration Principles
  • Use Statistical Cost Estimation Methods
  • Write Project Or Bid Proposals
Schools and Training Providers for General And Operations Managers The training providers listed below offer one or more of the following programs:

Eastern Oregon University
One University Blvd
La Grande, OR 97850
Phone: (541) 962-3672
Programs of Training:
Pioneer Pacific College
27501 SW Parkway Ave
Wilsonville, OR 97070
Phone: (503) 682-3903
Programs of Training:
Southern Oregon University
1250 Siskiyou Blvd
Ashland, OR 97520
Phone: (541) 552-7672
Programs of Training:
DePaul Industries Training Centers
4950 NE Martin Luther King
Portland, OR 97211-3354
Phone: (503) 281-1289 x161
Programs of Training:
Linfield College-Adult Degree Program
900 SE Baker
McMinnville, OR 97128
Phone: (503) 883-2447
Programs of Training:
DeVry University-Oregon
Peterkort Center II - 9755 SW Barne
Portland, OR 97225
Phone: (503) 296-7468
Programs of Training:
Oregon Institute of Technology - Klamath Falls
3201 Campus Drive
Klamath Falls, OR 97601
Phone: (541) 885-1000
Programs of Training:
DePaul Industries
4660 Portland Rd. NE, Suite 108
Salem, OR 97305-1684
Phone: (503) 856-9817
Programs of Training:
Chemeketa Community College
4000 Lancaster Dr NE
Salem, OR 97305
Phone: (503) 399-5000
Programs of Training:
Linfield College
900 SE Baker
McMinnville, OR 97128
Phone: (503) 883-2200
Programs of Training:
Mt Hood Community College
26000 SE Stark St
Gresham, OR 97030
Phone: (503) 491-6422
Programs of Training:
Western Oregon University
345 N Monmouth Ave
Monmouth, OR 97361
Phone: (503) 838-8000
Programs of Training:
Central Oregon Community College
2600 NW College Way
Bend, OR 97701
Phone: (541) 383-7500
Programs of Training:
George Fox University
414 N Meridian St
Newberg, OR 97132
Phone: (503) 538-8383
Programs of Training:
Northwest Christian University
828 East 11th Avenue
Eugene, OR 97401
Phone: (541) 343-1641
Programs of Training:
University of Portland
5000 N Willamette Blvd
Portland, OR 97203
Phone: (503) 943-7911
Programs of Training:
Rogue Community College
3345 Redwood Hwy
Grants Pass, OR 97527
Phone: (541) 956-7500
Programs of Training:
Concordia University
2811 NE Holman Street
Portland, OR 97211
Phone: (503) 288-9371
Programs of Training:
Portland State University
724 SW Harrison
Portland, OR 97201
Phone: (503) 725-4433
Programs of Training:
Warner Pacific College
2219 SE 68th Ave
Portland, OR 97215
Phone: (503) 517-1000
Programs of Training:
Klamath Community College
7390 South Sixth Street
Klamath Falls, OR 97603
Phone: (541) 882-3521
Programs of Training:
Clackamas Community College
19600 South Molalla Ave
Oregon City, OR 97045
Phone: (503) 657-6958
Programs of Training:
Marylhurst University
17600 Pacific Hwy - Hwy 43
Marylhurst, OR 97036
Phone: (503) 636-8141
Programs of Training:
Pacific University
2043 College Way
Forest Grove, OR 97116
Phone: (503) 352-3174
Programs of Training:
Southwestern Oregon Community College
1988 Newmark Ave
Coos Bay, OR 97420
Phone: (541) 888-2525
Programs of Training:
Tillamook Bay Community College
4301 Third Street
Tillamook, OR 97141
Phone: (503) 842-8222
Programs of Training:
Willamette University Portland Center
1120 NW Couch Street, Suite 450
Portland, OR 97209
Phone: (503) 808-9901
Programs of Training:
Oregon Health & Science University
3181 SW Sam Jackson Park Rd
Portland, OR 97239
Phone: (503) 494-7800
Programs of Training:
Oregon State University
104 Kerr Administration Bldg.
Corvallis, OR 97331
Phone: (541) 737-0123
Programs of Training:
Portland Community College
12000 SW 49th Avenue
Portland, OR 97219
Phone: (503) 244-6111
Programs of Training:
Treasure Valley Community College
650 College Blvd
Ontario, OR 97914
Phone: (541) 881-8822
Programs of Training:
Cascade College
9101 E Burnside Street
Portland, OR 97216
Phone: (503) 255-7060
Programs of Training:
University of Phoenix-Oregon Campus
13221 SW 68th Parkway, Suite 500
Tigard, OR 97223
Phone: (877) 867-4748
Programs of Training:
OSU-Cascades Campus
2600 NW College Way
Bend, OR 97701
Phone: (541) 322-3100
Programs of Training:
University of Oregon
110 Johnson Hall
Eugene, OR 97403
Phone: (541) 346-3014
Programs of Training:
Umpqua Community College
1140 College Rd.
Roseburg, OR 97470
Phone: (541) 440-4600
Programs of Training:
Corban College
5000 Deer Park Dr SE
Salem, OR 97317
Phone: (503) 581-8600
Programs of Training:
Willamette University
900 State St
Salem, OR 97301
Phone: (503) 370-6300
Programs of Training:
Clatsop Community College
1653 Jerome Ave
Astoria, OR 97103
Phone: (503) 325-0910
Programs of Training:
Lane Community College
4000 E 30th Ave
Eugene, OR 97405
Phone: (541) 463-3000
Programs of Training:
Columbia Gorge Community College
400 E Scenic Dr
The Dalles, OR 97058
Phone: (541) 506-6011
Programs of Training:
Career Pathway Roadmaps for General And Operations Managers These Oregon community colleges have defined career pathway roadmaps to facilitate entry into this occupation:

Clackamas Community College
Clatsop Community College
Columbia Gorge Community College
Lane Community College
Rogue Community College
Umpqua Community College
Related Occupations The scores listed below indicates how closely the skills for General And Operations Managers matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.
Occupation Skill Overlap
Chief Executives 53%
Transportation, Storage, And Distribution Managers 47%
Managers, All Other 42%
Gaming Managers 41%
Administrative Services Managers 33%
Financial Managers 31%
Industrial Production Managers 31%
Lodging Managers 29%
Social And Community Service Managers 28%
Management Analysts 27%