Oregon Labor Market Information System
Occupational Information Center
Occupational Report for Supervisors and Managers of Retail Sales Workers (41-1011) , Oregon Statewide
Occupational Description

Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

The following related career videos are available from America's Career InfoNet:
Supervisors and Managers of Retail Sales Workers
Employment Outlook for Supervisors and Managers of Retail Sales Workers
Statewide Employment Analysis 2008 employment is estimated to be much larger than the regional average. This occupation is expected to grow at at about the regional average rate. Total job openings are projected to be much higher than the regional average.

Reasonable employment opportunities exist largely due to the significant number or job openings projected for this occupation.

Data Sources and Limitations
Current Employment Department Job Openings for Supervisors and Managers of Retail Sales Workers There are 72 current openings for this occupation. Openings 1 through 26 are listed below.
Job Title Date Posted Location Wage Offered
Spec, Store Technology - Key Carrier 6/3/10 Bend DOE
Head Clerk 4/19/10 Florence $15.00/hr to $17.00/hr DOE
Bilingual Retail Sales Associate - Spanish/English 6/8/10 Salem
Spec, Store Furniture - Key Carrier 6/4/10 Bend DOE
Department Manager 6/9/10 Beaverton
Full-Time Assistant Manager, Store/Kiosk - Bridgeport Village: Tigard, OR 6/16/10 Tigard
Assoc, Store 6/18/10 Salem
Merchandise Coordinator 6/14/10 Corvallis DOE
2nd Assistant Manager 6/11/10 Florence $18.00/hr
Department Manager - Gresham, OR 6/25/10 Gresham
Department Manager 6/22/10 Tigard
Merchandising 6/22/10 Salem
Service Station Manager (Retail) 7/1/10 Eugene $9.00/hr to $12.00/hr DOE
Retail Manager 7/1/10 Portland $9.00/hr to $12.00/hr
Assistant Store Manager--Salem, OR (446) 7/6/10 Salem
Second Assistant Manager 7/3/10 Hillsboro
Assoc, Store 6/29/10 Salem
Shop Foreman 7/16/10 Roseburg DOE
Merchandise Coordinator - Tigard, OR 7/10/10 Tigard
Floor Supervisor 7/22/10 Lincoln City DOE
Part Time Merchandiser - Hermiston 639 7/23/10 Pendleton
Assistant Store Manager 7/27/10 Prineville DOE
At&T Assistant Store Manager - Sunset Esplanade: Hillsboro, OR 7/22/10 Hillsboro
in Store Branch Manager 1 (Salem) 7/22/10 Salem
Grocery Store Manager 7/21/10 Milwaukie DOE
More Jobs
Job Openings from the Web for Supervisors and Managers of Retail Sales Workers The following job openings have been automatically extracted from various sites across the Web. These links are provided as supplemental resources. However, the Employment Department cannot validate these openings nor endorse any of these external sites. Some of these jobs may no longer be open. In some cases, a single opening may be posted on multiple sites.

There are 466 current openings for this occupation. Openings 1 through 26 are listed below.

Job Title Date Posted Location Employer
Store Manager - Express - Washington Square Mall - Tigard, OR 8/31/10 Tigard
AT&T Retail Store Manager I - Roseburg, OR 8/30/10 Roseburg AT&T
Customer Manager 8/30/10 Portland CrossMark
Asst Store Mgr - DF&CCO - Woodburn, OR 8/30/10 Woodburn L Or¿¿al
Lands' End Shop Canvas Lead - Portland (Washington Sq), OR 8/30/10 Portland Lands End
Cole Haan, Outlet, Part 8/30/10 Woodburn Nike
Premier Rep- Gresham - (ML23588) 8/30/10 Gresham Cricket Communications
AT&T Full Time Store Manager - Portland Westside - Portland, OR 8/30/10 Portland AT&T
Retail Sales Manager 8/30/10 Beaverton Franklincovey
Store Manager 8/30/10 Portland Destination Maternity Corp.
AT&T Full-Time Assistant Manager, Store/Kiosk - West Eugene, OR 8/30/10 Eugene AT&T
Assistant Store Mgr in Training - Portland, OR 8/30/10 Portland JCPenney
Store Mgr - DF&CCO - Woodburn, OR 8/30/10 Woodburn L Or¿¿al
Store Manager 8/29/10 Tigard Lids
Customer Service & Call Centre Jobs 8/29/10 Salem
Customer Service & Call Centre Jobs 8/29/10 Salem
Customer Service & Call Centre Jobs 8/29/10 Oregon City
Customer Service & Call Centre Jobs 8/29/10 Medford
SALES JOBS 8/29/10
Customer Service & Call Centre Jobs 8/29/10 Portland
Customer Service & Call Centre Jobs 8/29/10 Seaside
Customer Service & Call Centre Jobs 8/29/10 Albany
Customer Service & Call Centre Jobs 8/29/10 Portland
Merchandise Manager - Running Apparel 8/29/10 Portland adidas Group
Customer Service & Call Centre Jobs 8/29/10 Roseburg
More Jobs
State of Oregon License Information for Supervisors and Managers of Retail Sales Workers No statewide license is required for this occupation.
Wages for Supervisors and Managers of Retail Sales Workers
Region ---------------- 2010 Wages ----------------
Percentiles (hourly wages) Avg
Hourly
($/hr)
Avg
Annual
10th 25th 50th
(median)
75th 90th
Oregon Statewide $11.33 $13.61 $16.88 $21.77 $29.49 $19.11 $39,740
Clatsop / Columbia / Tillamook 10.92 13.47 16.16 19.89 25.55 18.40 38,268
Multnomah / Washington 12.24 14.29 17.27 22.01 30.24 19.53 40,623
Marion / Polk / Yamhill 10.83 13.26 16.53 20.95 28.80 18.21 37,872
Benton / Lincoln / Linn 10.98 13.07 16.14 21.34 28.84 18.55 38,592
Lane 11.03 13.69 17.73 23.06 31.06 19.52 40,587
Douglas 9.66 12.53 15.57 20.71 26.48 17.88 37,203
Coos / Curry 9.76 12.24 17.46 23.40 33.18 21.28 44,268
Jackson / Josephine 10.86 12.95 15.29 20.62 27.81 18.10 37,643
Crook / Deschutes / Jefferson 11.29 13.43 16.89 21.67 28.35 19.49 40,539
Klamath / Lake 9.55 12.23 16.02 18.23 23.90 16.45 34,215
Morrow / Umatilla 10.00 11.41 14.83 21.56 30.63 18.27 38,003
Grant / Harney / Malheur 9.82 11.03 14.03 17.88 24.64 16.40 34,112
Clackamas 12.60 14.54 17.72 23.26 29.84 19.83 41,257
Data Sources and Limitations
Regional Employment Projections for Supervisors and Managers of Retail Sales Workers
Region Employment Change % Change Projected Annual Openings
2008 2018 Growth Replacement Total
Oregon Statewide 16,383 17,969 1,586 9.7% 159 369 527
Multnomah / Washington 5,790 6,197 407 7.0% 41 129 169
Marion / Polk / Yamhill 1,755 1,954 199 11.3% 20 40 60
Lane 1,509 1,640 131 8.7% 13 34 47
Clackamas 1,419 1,550 131 9.2% 13 32 45
Jackson / Josephine 1,254 1,372 118 9.4% 12 28 40
Benton / Lincoln / Linn 981 1,092 111 11.3% 11 22 33
Crook / Deschutes / Jefferson 891 1,011 120 13.5% 12 20 32
Clatsop / Columbia / Tillamook 395 442 47 11.9% 5 9 14
Coos / Curry 345 375 30 8.7% 3 8 11
Douglas 329 358 29 8.8% 3 7 10
Morrow / Umatilla 294 320 26 8.8% 3 7 9
Gilliam / Hood River / Sherman / Wheeler / Wasco 275 296 21 7.6% 2 6 8
Klamath / Lake 258 283 25 9.7% 3 6 8
Grant / Harney / Malheur 238 252 14 5.9% 1 5 7
Baker / Union / Wallowa 206 220 14 6.8% 1 5 6

Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.
Data Sources and Limitations
Industries of Employment for Supervisors and Managers of Retail Sales Workers
Industry
Click links to view infoUSA employers
Ownership 2008
Employment
Total, All Industries All 16,383
Total, All Industries Private 16,307
Manufacturing Private 143
Wholesale Trade Private 353
Merchant Wholesalers, Durable Goods Private 157
Merchant Wholesalers, Nondurable Goods Private 196
Retail Trade Private 14,023
Motor Vehicle and Parts Dealers Private 1,559
Automobile Dealers Private 689
Other Motor Vehicle Dealers Private 168
Automotive Parts, Accessories, and Tire Stores Private 702
Furniture and Home Furnishings Stores Private 583
Furniture Stores Private 286
Home Furnishings Stores Private 297
Electronics and Appliance Stores Private 507
Building Material and Garden Equipment and Supplies Dealers Private 1,272
Building Material and Supplies Dealers Private 1,145
Lawn and Garden Equipment and Supplies Stores Private 127
Food and Beverage Stores Private 2,256
Grocery Stores Private 2,020
Specialty Food Stores Private 136
Health and Personal Care Stores Private 476
Gasoline Stations Private 445
Clothing and Clothing Accessories Stores Private 2,160
Clothing Stores Private 1,661
Shoe Stores Private 289
Jewelry, Luggage, and Leather Goods Stores Private 210
Sporting Goods, Hobby, Book, and Music Stores Private 972
Sporting Goods, Hobby, and Musical Instrument Stores Private 722
Book, Periodical, and Music Stores Private 250
General Merchandise Stores Private 2,816
Department Stores Private 980
Other General Merchandise Stores Private 1,836
Miscellaneous Store Retailers Private 942
Office Supplies, Stationery, and Gift Stores Private 382
Used Merchandise Stores Private 184
Other Miscellaneous Store Retailers Private 361
Real Estate and Rental and Leasing Private 588
Rental and Leasing Services Private 545
Automotive Equipment Rental and Leasing Private 128
Consumer Goods Rental Private 352
Health Care and Social Assistance Private 234
Social Assistance Private 208
Vocational Rehabilitation Services Private 176
Arts, Entertainment, and Recreation Private 126
Other Services (except Public Administration) Private 129
Educational Requirements for Supervisors and Managers of Retail Sales Workers Workers must have related work experience to gain the necessary skills for this occupation. However, those with postsecondary training have a competitive advantage in this labor market.
Skills for Supervisors and Managers of Retail Sales Workers
  • Analyze And Monitor Sales Activity And Trend
  • Apply Disciplinary Practices In Supervision
  • Apply Mathematical Principles To Accounting, Bookkeeping Or Budgeting
  • Apply Merchandising Techniques
  • Apply Product Knowledge To Marketing Of Goods
  • Compile Data For Financial Reports
  • Complete Purchase Requisitions
  • Conduct Customer Surveys
  • Conduct Sales Presentations
  • Conduct Staff Meeting
  • Coordinate Employee Continuing Education Programs
  • Develop Budgets
  • Develop Pricing Strategy
  • Develop Staffing Plan
  • Establish And Evaluate Employee Performance Standards
  • Hire And Dismiss Employees
  • Investigate And Resolve Customer Problems
  • Manage Personnel And Human Resources
  • Monitor Consumer And Marketing Trends
  • Oversee Sales Programs
  • Perform Bookkeeping Functions
  • Price Merchandise
  • Process Records And Maintain Forms And Files
  • Provide Customer Service
  • Provide Orientation To New Employees
  • Recognize And Evaluate Product Quality
  • Resolve Personnel Problems And Grievances
  • Understand Sales Contracts
  • Use Inventory Control Procedures
  • Use Marketing Techniques
  • Use Sales Techniques
  • Write And Compile Employee Training Materials
Schools and Training Providers for Supervisors and Managers of Retail Sales Workers The training providers listed below offer programs related to this occupation. This information is updated once per year. Anyone interested in a particular program should check with the training institution regarding its availability. Listing these training providers does not necessarily constitute or imply their endorsement, recommendation, or favoring by the State of Oregon.

Southern Oregon University
1250 Siskiyou Blvd
Ashland, OR 97520
Phone: (541) 552-7672
Programs of Training:
Chemeketa Community College
4000 Lancaster Dr NE
Salem, OR 97305
Phone: (503) 399-5000
Programs of Training:
Mt Hood Community College
26000 SE Stark St
Gresham, OR 97030
Phone: (503) 491-6422
Programs of Training:
Central Oregon Community College
2600 NW College Way
Bend, OR 97701
Phone: (541) 383-7500
Programs of Training:
Portland State University
724 SW Harrison
Portland, OR 97201
Phone: (503) 725-4433
Programs of Training:
Blue Mountain Community College
2411 NW Carden Ave
Pendleton, OR 97801
Phone: (541) 276-1260
Programs of Training:
Clackamas Community College
19600 South Molalla Ave
Oregon City, OR 97045
Phone: (503) 657-6958
Programs of Training:
Dealer Education School
6952 Osprey Ct SE
Salem, OR 97306-5907
Phone: (503) 399-9199
Programs of Training:
Southwestern Oregon Community College
1988 Newmark Ave
Coos Bay, OR 97420
Phone: (541) 888-2525
Programs of Training:
Oregon State University
104 Kerr Administration Bldg.
Corvallis, OR 97331
Phone: (541) 737-0123
Programs of Training:
Portland Community College
12000 SW 49th Avenue
Portland, OR 97219
Phone: (503) 244-6111
Programs of Training:
Dealer Title Service Inc.
3522 NE 119th Ave
Portland, OR 97220
Phone: (360) 834-3239
Programs of Training:
Franklin Institute of Sales
1058 Hemlock Street
Lake Oswego, OR 97034-6148
Phone: (503) 699-9211
Programs of Training:
Floral Design Institute, Inc.
1500 NW 18th Avenue Suite 109
Portland, OR 97209-2554
Phone: (503) 223-8089
Programs of Training:
Oregon Ind. Auto Dealer Assoc.-Dealer Educ. Schl.
1475 Capitol St. NE
Salem, OR 97301-7850
Phone: (503) 362-6839
Programs of Training:
Umpqua Community College
1140 College Rd.
Roseburg, OR 97470
Phone: (541) 440-4600
Programs of Training:
ITT Technical Institute-Portland
6035 NE 78th Ct
Portland, OR 97218
Phone: (503) 255-6500
Programs of Training:
Everest College-Portland
425 SW Washington
Portland, OR 97204
Phone: (503) 222-3225
Programs of Training:
Career Pathway Roadmaps for Supervisors and Managers of Retail Sales Workers These Oregon community colleges have defined career pathway roadmaps to facilitate entry into this occupation:

Columbia Gorge Community College
Klamath Community College
Portland Community College
Rogue Community College
Tillamook Bay Community College
Related Occupations The scores listed below indicates how closely the skills for Supervisors and Managers of Retail Sales Workers matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.
Occupation Skill Overlap
Supervisors And Managers Of Non-Retail Sales Workers 70%