Oregon Labor Market Information System
Occupational Information Center
Occupational Report for First-Line Supervisors of Office and Administrative Support Workers (43-1011) , Oregon Statewide
Occupational Description

Directly supervise and coordinate the activities of clerical and administrative support workers.

The following related career videos are available from America's Career InfoNet:
Supervisors and Managers of Office and Administrative Support Workers
Employment Outlook for First-Line Supervisors of Office and Administrative Support Workers
Statewide Employment Analysis Employment in this occupation in 2012 was much larger than the statewide average for all occupations. The total number of job openings is projected to be much higher than the statewide average number of job openings for all occupations through 2022. This occupation is expected to grow at about the statewide average growth rate for all occupations through 2022.

Reasonable employment opportunities exist.

Data Sources and Limitations
Current Employment Department Job Openings for First-Line Supervisors of Office and Administrative Support Workers There are 301 current openings for this occupation. Openings 1 through 26 are listed below.
Job Title Date Posted Location Wage Offered
MAO Relationship Manager 10/20/14 Clackamas DOE
Checkout Service Supervisor job in THE DALLES 10/19/14 The Dalles
PAS Supervisor 2 (Supervisor, OR Scheduling & PMC) 10/19/14 Portland
Administrative Coordinator 10/19/14 Portland
Administrative Fellow 10/19/14 Portland
Department Administrator 10/19/14 Portland
Supervisor, Scribe Program 10/19/14 Portland
Coding Supervisor 10/19/14 Portland
Cust Sls & Svc Rep Rtl (Lo) - Madras 10/19/14 Madras
Retail Administrative Support Team, Part Time: Salem, OR - Macy¿s Salem Center 10/19/14 Salem
House Supervisor - Bend 10/19/14 Bend
Office Manager 10/17/14 Redmond DOE
Workforce Manager: Call Center Supervisors 10/17/14 Beaverton
Customer Services Administration 10/17/14 Woodburn
Facilities Coordinator 10/17/14 Tualatin Neg.
Sales Administrative Coordinator - Bend, OR 10/16/14 Bend
Team Lead Coordinator - Postponement 10/16/14 Portland
IT Audit Senior - 12795 10/16/14 Portland DOE
Accounting Associate - 12798 10/16/14 Medford DOE
CMMS Administrator (Computerized Maintenance Management System (CMMS) 10/15/14 Lakeview DOE
0013190 - Office Manager 1 10/15/14 Roseburg DOE
Customer Experience Manager-Global Business Travel 10/15/14 Salem
PBS Claims Splst-Denial Mgmt 10/15/14 Portland
Office Manager 3 10/14/14 Salem $3,297/mo to $4,217/mo
Account Manager 10/14/14 Beaverton
More Jobs
Job Openings from the Web for First-Line Supervisors of Office and Administrative Support Workers The following job openings have been automatically extracted from various sites across the Web. These links are provided as supplemental resources. However, the Employment Department cannot validate these openings nor endorse any of these external sites. Some of these jobs may no longer be open. In some cases, a single opening may be posted on multiple sites.

There are 370 current openings for this occupation. Openings 1 through 26 are listed below.

Job Title Date Posted Location Employer
Loan Support Associates 10/19/14 Portland Kforce
Loan Support Associates 10/19/14 Portland Kforce
REVENUE CYCLE OPERATIONS COORDINATOR 10/18/14 Bend SCHS
Customer Experience Manager 10/18/14 Portland Opal
Realty Technician 1 10/18/14 Portland First-Tek
Seasonal Operations Support 10/18/14 Eugene H&R Block
Seasonal Operations Support 10/18/14 Beaverton H&R Block
Seasonal Operations Support 10/18/14 Portland H&R Block
Center Lead Consultant 10/18/14 Clackamas FedEx Office
Team worker 10/17/14 Eugene International Paper
Automotive Customer Service 10/17/14 Medford
Consumer Services Support Lead Digital Commerce 10/17/14 Portland Nike
Operations Supervisor-Dallas 10/17/14 Dallas
Workforce Manager: Call Center Supervisors 10/17/14 Beaverton
Consumer Services Support Lead Digital Commerce 10/17/14 Portland Nike
Senior Administrative Assistant Legal 10/17/14 Portland Nike
Office Manager 10/17/14 Redmond
Service Supervisor 10/17/14 Central Point Cummins Northwest
Workforce Manager: Call Center Supervisors 10/17/14 West Linn ManpowerGroup
Accounting/HR Position in SE Portland 10/17/14 Portland Elwood Staffing
Accounting/HR Position in SE Portland 10/17/14 Portland Elwood Staffing
MAO Relationship Manager 10/17/14 Clackamas ADP Inc
Team Support 10/17/14 Portland BB&T
9-1-1 Communications Supervisor 10/17/14 Eugene City of Eugene
9-1-1 Communications Supervisor 10/17/14 Eugene City of Eugene
More Jobs
State of Oregon License Information for First-Line Supervisors of Office and Administrative Support Workers No statewide license is required for this occupation.
Wages for First-Line Supervisors of Office and Administrative Support Workers
Region ---------------- 2014 Wages ----------------
Percentiles (hourly wages) Avg
Hourly
($/hr)
Avg
Annual
10th 25th 50th
(median)
75th 90th
Oregon Statewide $14.94 $18.22 $23.18 $29.27 $35.98 $24.44 $50,851
Clatsop / Columbia / Tillamook 13.54 16.01 20.15 26.76 34.97 22.22 46,201
Multnomah / Washington 16.43 20.04 25.40 31.49 37.27 26.33 54,751
Marion / Polk / Yamhill 14.76 17.69 21.65 26.68 32.77 22.88 47,604
Benton / Lincoln / Linn 13.06 16.78 21.70 27.52 34.09 22.68 47,188
Lane 13.12 16.77 22.08 27.96 34.36 22.90 47,639
Douglas 12.76 15.15 18.25 23.43 29.38 20.45 42,545
Coos / Curry 13.12 16.60 21.54 26.70 32.38 22.40 46,581
Jackson / Josephine 13.35 16.73 21.23 27.31 33.46 22.28 46,337
Gilliam / Hood River / Sherman / Wheeler / Wasco 14.03 17.53 21.03 25.56 39.48 22.79 47,406
Crook / Deschutes / Jefferson 13.10 17.41 23.16 29.19 35.95 23.78 49,456
Klamath / Lake 11.58 15.24 17.74 24.34 32.15 19.89 41,365
Morrow / Umatilla 13.35 16.11 21.26 27.51 35.14 22.61 47,022
Baker / Union / Wallowa 9.28 12.57 14.60 21.50 26.64 16.80 34,941
Grant / Harney / Malheur 12.17 14.72 18.98 23.86 27.92 19.62 40,823
Clackamas 16.37 18.99 22.65 29.67 36.00 25.38 52,781
Data Sources and Limitations
Regional Employment Projections for First-Line Supervisors of Office and Administrative Support Workers
Region Employment Change % Change Projected Annual Openings
2012 2022 Growth Replacement Total
Oregon Statewide 14,619 16,894 2,275 15.6% 228 347 575
Multnomah / Washington 6,340 7,399 1,059 16.7% 106 150 256
Marion / Polk / Yamhill 1,692 1,891 199 11.8% 20 40 60
Lane 1,194 1,374 180 15.1% 18 28 46
Clackamas 1,071 1,237 166 15.5% 17 25 42
Jackson / Josephine 931 1,048 117 12.6% 12 22 34
Crook / Deschutes / Jefferson 707 803 96 13.6% 10 17 27
Benton / Lincoln / Linn 693 776 83 12.0% 8 16 24
Douglas 273 310 37 13.6% 4 6 10
Coos / Curry 252 255 3 1.2% 0 6 6
Clatsop / Columbia / Tillamook 251 273 22 8.8% 2 6 8
Klamath / Lake 237 258 21 8.9% 2 6 8
Morrow / Umatilla 236 254 18 7.6% 2 6 8
Gilliam / Hood River / Sherman / Wheeler / Wasco 141 163 22 15.6% 2 3 5
Baker / Union / Wallowa 137 148 11 8.0% 1 3 4
Grant / Harney / Malheur 128 135 7 5.5% 1 3 4

These estimates do not include self-employment. Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.
Data Sources and Limitations
Industries of Employment for First-Line Supervisors of Office and Administrative Support Workers
Industry
Click links to view Infogroup employers
Ownership 2012
Employment
Total All Industries All 14,619
Total All Industries Private 12,160
Agriculture, Forestry, Fishing and Hunting Private 143
Construction Private 284
Specialty Trade Contractors Private 201
Manufacturing Private 501
Wholesale Trade Private 660
Merchant Wholesalers, Durable Goods Private 330
Merchant Wholesalers, Nondurable Goods Private 221
Retail Trade Private 1,539
Motor Vehicle and Parts Dealers Private 170
Automobile Dealers Private 134
Building Material and Garden Equipment and Supplies Dealers Private 125
Building Material and Supplies Dealers Private 116
Food and Beverage Stores Private 246
Grocery Stores Private 245
General Merchandise Stores Private 636
Department Stores Private 327
Other General Merchandise Stores Private 309
Transportation and Warehousing Private 564
Truck Transportation Private 125
Information Private 313
Finance and Insurance Private 2,789
Credit Intermediation and Related Activities Private 2,085
Depository Credit Intermediation Private 1,735
Nondepository Credit Intermediation Private 156
Activities Related to Credit Intermediation Private 194
Insurance Carriers and Related Activities Private 663
Insurance Carriers Private 422
Agencies, Brokerages, and Other Insurance Related Activities Private 241
Real Estate and Rental and Leasing Private 378
Real Estate Private 353
Offices of Real Estate Agents and Brokers Private 130
Activities Related to Real Estate Private 166
Professional, Scientific, and Technical Services Private 861
Legal Services Private 157
Accounting, Tax Preparation, Bookkeeping, and Payroll Services Private 111
Other Professional, Scientific, and Technical Services Private 250
Management of Companies and Enterprises Private 649
Administrative and Support and Waste Management and Remediation Services Private 1,131
Administrative and Support Services Private 1,082
Employment Services Private 118
Business Support Services Private 716
Educational Services Private 144
Health Care and Social Assistance Private 1,507
Ambulatory Health Care Services Private 1,156
Offices of Physicians Private 648
Offices of Dentists Private 208
Offices of Other Health Practitioners Private 139
Hospitals Private 199
General Medical and Surgical Hospitals Private 196
Accommodation and Food Services Private 330
Accommodation, including Hotels and Motels Private 279
Traveler Accommodation Private 271
Other Services (except Government) Private 262
Religious, Grantmaking, Civic, Professional, and Similar Organizations Private 171
Total All Industries Federal 169
Postal Service Federal 148
Total All Industries State 827
Construction State 138
Heavy and Civil Engineering Construction State 138
Highway, Street, and Bridge Construction State 138
State Government, Excluding Education and Hospitals State 559
Total All Industries Local 1,334
Educational Services Local 386
Elementary and Secondary Schools Local 291
Local Government, Excluding Education and Hospitals Local 741
Educational Requirements for First-Line Supervisors of Office and Administrative Support Workers The typical entry level education for this occupation is a high school diploma or equivalent. Those with an Associate's degree have a competitive advantage in the labor market. Up to five years of related work experience is commonly considered necessary for this occupation.
Skills for First-Line Supervisors of Office and Administrative Support Workers
  • Apply Disciplinary Practices In Supervision
  • Apply Mathematical Principles To Accounting, Bookkeeping Or Budgeting
  • Assist Co-Workers With Software Usage And Problems
  • Assist With Business And Managerial Research
  • Communicate Details Concisely And Consistently
  • Compile Data
  • Conduct Employment Interviews
  • Conduct Staff Meeting
  • Delegate Appropriate Administrative Support Activities
  • Design Office Layout
  • Develop And Maintain Administrative Services Policies And Procedures
  • Develop Budgets
  • Develop Delivery And Production Schedules
  • Develop New Office Forms
  • Develop Office Procedures And Policies
  • Develop Records Management System And Guidelines
  • Develop Staffing Plan
  • Establish And Evaluate Employee Performance Standards
  • Evaluate And Recommend Office Equipment
  • Evaluate Information From Employment Interviews
  • Evaluate Office Operations And Programs
  • Examine Maintenance Records For Compliance With Regulations Or Company Policy
  • Hire And Dismiss Employees
  • Identify Appropriate Software For Activities Or Projects
  • Interpret And Explain Governmental And Organizational Rules, Policies And Regulations
  • Maintain Administrative Services Procedures Manual
  • Maintain Employee Records
  • Maintain Inventory Of Office Equipment And Furniture
  • Maintain Job Descriptions
  • Maintain Petty Cash Fund Or Expense Journal
  • Maintain Travel Expense Accounts
  • Manage Personnel And Human Resources
  • Obtain Information From Clients, Customers, Patients Or Others
  • Operate Fax Machines, Copiers, Printers, And Other Office Machines
  • Organize Office Processes
  • Perform Office Equipment Maintenance Not Requiring Service Call
  • Perform Organizational Accounting Or Budgeting
  • Prepare Financial Reports
  • Prepare Reports In Timely Manner
  • Prioritize Tasks
  • Process Records And Maintain Forms And Files
  • Provide Orientation To New Employees
  • Purchase Office Equipment And Furniture
  • Respond To Personnel Problems And Grievances
  • Use Basic Mathematics
  • Use Computers To Enter, Access And Retrieve Data
  • Use Correct Grammar, Punctuation And Spelling
  • Use Principles Of Office Technology In Management
  • Write And Compile Employee Training Materials
  • Write Technical Documents Or Reports
Schools and Training Providers for First-Line Supervisors of Office and Administrative Support Workers The training providers listed below offer programs related to this occupation. This information is updated once per year. Anyone interested in a particular program should check with the training institution regarding its availability. Listing these training providers does not necessarily constitute or imply their endorsement, recommendation, or favoring by the State of Oregon.

Linn-Benton Community College
6500 Pacific Blvd SW
Albany, OR 97321
Phone: (541) 917-4999
Programs of Training:
Chemeketa Community College
4000 Lancaster Dr NE
Salem, OR 97305
Phone: (503) 399-5000
Programs of Training:
Tillamook Bay Community College
4301 Third St.
Tillamook, OR 97141
Phone: (503) 842-8222
Programs of Training:
Columbia Gorge Community College
400 E Scenic Dr
The Dalles, OR 97058
Phone: (541) 506-6000
Programs of Training:
Southwestern Oregon Community College
1988 Newmark Ave
Coos Bay, OR 97420-2193
Phone: (541) 888-2525
Programs of Training:
Clatsop Community College
1653 Jerome Ave
Astoria, OR 97103
Phone: (503) 325-0910
Programs of Training:
Abdill Career College, Inc.
843 E. Main Street, Suite 203
Medford, OR 97504-7137
Phone: (541) 779-8384
Programs of Training:
Institute of Technology, Inc.
4700 Silverton Rd NE
Salem, OR 97305-2946
Phone: (503) 363-9001
Programs of Training:
Southern Oregon University
1250 Siskiyou Blvd
Ashland, OR 97520
Phone: (541) 552-7672
Programs of Training:
Treasure Valley Community College
650 College Blvd
Ontario, OR 97914
Phone: (541) 881-8822
Programs of Training:
Central Oregon Community College
2600 NW College Way
Bend, OR 97701
Phone: (541) 383-7500
Programs of Training:
Umpqua Community College
1140 College Rd.
Roseburg, OR 97470-226
Phone: (541) 440-4600
Programs of Training:
Portland Community College
12000 SW 49th Avenue
Portland, OR 97219-7132
Phone: (503) 244-6111
Programs of Training:
Clackamas Community College
19600 Molalla Ave
Oregon City, OR 97045-8980
Phone: (503) 657-6958 x2313
Programs of Training:
Klamath Community College
7390 South Sixth Street
Klamath Falls, OR 97603-7121
Phone: (541) 882-3521
Programs of Training:
Related Occupations The scores listed below indicates how closely the skills for First-Line Supervisors of Office and Administrative Support Workers matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.
Occupation Skill Overlap
Administrative Services Managers 40%