Oregon Labor Market Information System
Occupational Information Center
Occupational Report for First-Line Supervisors/Managers Of Office And Administrative Support Workers (43-1011) , Oregon Statewide
Occupational Description

Supervise and coordinate the activities of clerical and administrative support workers.

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Supervisors and Managers of Office and Administrative Support Workers
Employment Outlook for First-Line Supervisors/Managers Of Office And Administrative Support Workers
Statewide Employment Analysis 2006 employment is estimated to be much larger than the statewide average. This occupation is expected to grow at about the statewide average. Total job openings are projected to be much higher than the statewide average.

Reasonable employment opportunities exist largely due to the significant number of job openings projected for this occupation.

Data Sources and Limitations
Current Job Openings for First-Line Supervisors/Managers Of Office And Administrative Support Workers There are 26 current openings for this occupation. Openings 1 through 26 are listed below.
Job Title Date Posted Location Wage Offered
Support Technician-60067 2/5/10 Hillsboro
Position Details - Support (Full-Time) 2/4/10 Hood River
Teller Coordinator 2/2/10 Myrtle Creek
Teller Coordinator 2 - Tualatin 1/28/10 Tualatin
Claim Support Specialist Job 1/28/10 Lake Oswego
Office Staff Supervisor 1/28/10 Hillsboro
Position Details - Support (Part-Time) 1/27/10 The Dalles
Position Details - Support (Part-Time) 1/27/10 Hood River
Office Administrator 1/26/10 Gleneden Beach
Office Manager 1/26/10 Roseburg
Collections Manager 1 (3336833) 1/26/10 Beaverton
Early Head Start Site Coordinator 1/25/10 Woodburn, Silverton, Mulino $13.07/hr to $15.16/hr DOE, Neg.
Technical Operations Supervisor (Beaverton, Oregon) - 55991507 1/22/10 Beaverton
Office Manager 1/21/10 Sherwood $12.00/hr to $15.00/hr DOE
Technical Sales Coordinator 1/21/10 Beaverton
Customer Care Supervisor 1/21/10 Hillsboro
Operations Supervisor - Full Time - 1/21/10 Salem
Revenue Cycle Supervisor 1/20/10 Portland
Metro Customer Service Mgr 2 - North Beaverton 1/19/10 Beaverton
Project Coordinator (Nike) - Beaverton, Or 1/9/10 Beaverton
Bilingual Claims / Customer Service Supervisor / Team Lead 1/9/10 Albany DOE
Office Manager 12/17/09 Beaverton $10.00/hr to $15.00/hr DOE, Neg.
Coordinator-90401 12/17/09 Hillsboro
Research Support Supervisor 11/13/09 Portland
Real Estate Collections Manager 11/10/09 Eugene $65,927/yr
State of Oregon License Information for First-Line Supervisors/Managers Of Office And Administrative Support Workers No statewide license is required for this occupation.
Wages for First-Line Supervisors/Managers Of Office And Administrative Support Workers
Region ---------------- 2009 Wages ----------------
Percentiles (hourly wages) Avg
Hourly
($/hr)
Avg
Annual
10th 25th 50th
(median)
75th 90th
Oregon Statewide $14.65 $17.94 $22.28 $27.91 $34.90 $23.55 $48,972
Clatsop / Columbia / Tillamook 15.96 17.96 21.90 28.29 36.25 23.67 49,236
Multnomah / Washington 15.51 18.99 23.70 30.08 37.29 24.95 51,896
Marion / Polk / Yamhill 14.67 17.88 21.39 25.11 31.45 22.30 46,389
Benton / Lincoln / Linn 13.55 17.06 21.45 26.03 33.66 22.59 46,995
Lane 13.29 16.58 20.26 25.83 31.63 21.74 45,218
Douglas 13.62 16.39 21.14 24.87 31.52 21.68 45,090
Coos / Curry 13.04 16.23 20.72 24.53 28.96 20.72 43,111
Jackson / Josephine 14.07 17.06 20.65 25.26 32.88 22.41 46,607
Gilliam / Hood River / Sherman / Wheeler / Wasco 13.99 16.53 19.57 23.58 31.00 20.76 43,190
Crook / Deschutes / Jefferson 14.21 17.26 21.58 25.21 30.15 21.79 45,338
Klamath / Lake 13.27 15.36 19.17 25.31 31.40 20.69 43,040
Morrow / Umatilla 12.28 15.97 18.87 23.21 28.73 19.67 40,920
Baker / Union / Wallowa 14.03 16.56 18.93 21.38 24.35 19.87 41,314
Grant / Harney / Malheur 13.71 16.48 20.00 23.65 28.38 21.20 44,106
Clackamas 16.36 19.25 23.75 30.07 37.71 25.21 52,437
Data Sources and Limitations
Regional Employment Projections for First-Line Supervisors/Managers Of Office And Administrative Support Workers
Region Employment Change % Change Projected Annual Openings
2006 2016 Growth Replacement Total
Oregon Statewide 16,308 18,934 2,626 16.1% 263 378 641
Multnomah / Washington 7,074 8,228 1,154 16.3% 115 164 280
Marion / Polk / Yamhill 1,898 2,207 309 16.3% 31 44 75
Lane 1,398 1,632 234 16.7% 23 33 56
Clackamas 1,202 1,415 213 17.7% 21 28 49
Jackson / Josephine 1,029 1,232 203 19.7% 20 24 45
Benton / Lincoln / Linn 798 903 105 13.2% 11 18 29
Crook / Deschutes / Jefferson 752 978 226 30.1% 23 19 41
Douglas 381 448 67 17.6% 7 9 16
Coos / Curry 293 329 36 12.3% 4 7 10
Klamath / Lake 291 324 33 11.3% 3 7 10
Morrow / Umatilla 270 319 49 18.1% 5 6 11
Clatsop / Columbia / Tillamook 215 257 42 19.5% 4 5 9
Gilliam / Hood River / Sherman / Wheeler / Wasco 194 243 49 25.3% 5 5 10
Baker / Union / Wallowa 144 159 15 10.4% 2 3 5
Grant / Harney / Malheur 118 138 20 16.9% 2 3 5

Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.
Data Sources and Limitations
Industries of Employment for First-Line Supervisors/Managers Of Office And Administrative Support Workers
Industry
Click links to view infoUSA employers
Ownership 2006
Employment
Total, All Industries All 16,308
Total, All Industries Private 13,910
Construction Private 479
Construction of Buildings Private 173
Residential Building Construction Private 130
Specialty Trade Contractors Private 266
Building Equipment Contractors Private 152
Manufacturing Private 795
Food Manufacturing Private 124
Wholesale Trade Private 949
Merchant Wholesalers, Durable Goods Private 514
Merchant Wholesalers, Nondurable Goods Private 356
Retail Trade Private 1,580
Motor Vehicle and Parts Dealers Private 256
Automobile Dealers Private 206
Food and Beverage Stores Private 167
Grocery Stores Private 159
General Merchandise Stores Private 573
Department Stores Private 502
Nonstore Retailers Private 134
Transportation and Warehousing Private 620
Truck Transportation Private 171
Couriers and Messengers Private 134
Information Private 458
Publishing Industries (except Internet) Private 169
Telecommunications Private 141
Finance and Insurance Private 3,174
Credit Intermediation and Related Activities Private 2,340
Depository Credit Intermediation Private 1,731
Nondepository Credit Intermediation Private 441
Activities Related to Credit Intermediation Private 168
Insurance Carriers and Related Activities Private 761
Insurance Carriers Private 472
Agencies, Brokerages, and Other Insurance Related Activities Private 289
Real Estate and Rental and Leasing Private 451
Real Estate Private 415
Offices of Real Estate Agents and Brokers Private 176
Activities Related to Real Estate Private 156
Professional, Scientific, and Technical Services Private 965
Legal Services Private 228
Accounting, Tax Preparation, Bookkeeping, and Payroll Services Private 134
Other Professional, Scientific, and Technical Services Private 229
Management of Companies and Enterprises Private 666
Administrative and Support and Waste Management and Remediation Services Private 1,012
Administrative and Support Services Private 979
Business Support Services Private 587
Educational Services Private 175
Health Care and Social Assistance Private 1,719
Ambulatory Health Care Services Private 1,268
Offices of Physicians Private 706
Offices of Dentists Private 283
Offices of Other Health Practitioners Private 137
Hospitals Private 281
Accommodation and Food Services Private 283
Accommodation Private 237
Traveler Accommodation Private 232
Other Services (except Public Administration) Private 391
Religious, Grantmaking, Civic, Professional, and Similar Organizations Private 320
Religious Organizations Private 156
Total, All Industries State 798
Construction State 125
Heavy and Civil Engineering Construction State 125
Highway, Street, and Bridge Construction State 125
Public Administration State 488
Justice, Public Order, and Safety Activities State 179
Total, All Industries Local 1,409
Educational Services Local 466
Elementary and Secondary Schools Local 306
Public Administration Local 761
Executive, Legislative, and Other General Government Support Local 731
Educational Requirements for First-Line Supervisors/Managers Of Office And Administrative Support Workers Workers must have related work experience to gain the necessary skills for this occupation. However, those with an associate degree have a competitive advantage in this labor market.
Skills for First-Line Supervisors/Managers Of Office And Administrative Support Workers
  • Apply Disciplinary Practices In Supervision
  • Apply Mathematical Principles To Accounting, Bookkeeping Or Budgeting
  • Assist Co-Workers With Software Usage And Problems
  • Conduct Employment Interviews
  • Conduct Staff Meeting
  • Delegate Appropriate Administrative Support Activities
  • Design Office Layout
  • Develop And Maintain Administrative Services Policies And Procedures
  • Develop Budgets
  • Develop Delivery And Production Schedules
  • Develop New Office Forms
  • Develop Office Procedures And Policies
  • Develop Records Management System And Guidelines
  • Develop Staffing Plan
  • Establish And Evaluate Employee Performance Standards
  • Evaluate And Recommend Office Equipment
  • Evaluate Information From Employment Interviews
  • Evaluate Office Operations And Programs
  • Examine Maintenance Records For Compliance With Regulations Or Company Policy
  • Hire And Dismiss Employees
  • Identify Appropriate Software For Activities Or Projects
  • Maintain Administrative Services Procedures Manual
  • Maintain Employee Records
  • Maintain Inventory Of Office Equipment And Furniture
  • Maintain Job Descriptions
  • Maintain Petty Cash Fund Or Expense Journal
  • Maintain Travel Expense Accounts
  • Manage Personnel And Human Resources
  • Obtain Information From Clients, Customers, Patients Or Others
  • Organize Office Processes
  • Prepare Financial Reports
  • Prepare Reports In Timely Manner
  • Process Records And Maintain Forms And Files
  • Provide Orientation To New Employees
  • Purchase Office Equipment And Furniture
  • Resolve Personnel Problems And Grievances
  • Use Principles Of Office Technology In Management
  • Write And Compile Employee Training Materials
Schools and Training Providers for First-Line Supervisors/Managers Of Office And Administrative Support Workers The training providers listed below offer one or more of the following programs:

Linn-Benton Community College
6500 Pacific Blvd SW
Albany, OR 97321
Phone: (541) 917-4999
Programs of Training:
Clackamas Community College
19600 South Molalla Ave
Oregon City, OR 97045
Phone: (503) 657-6958
Programs of Training:
Southwestern Oregon Community College
1988 Newmark Ave
Coos Bay, OR 97420
Phone: (541) 888-2525
Programs of Training:
Tillamook Bay Community College
4301 Third Street
Tillamook, OR 97141
Phone: (503) 842-8222
Programs of Training:
Portland Community College
12000 SW 49th Avenue
Portland, OR 97219
Phone: (503) 244-6111
Programs of Training:
Treasure Valley Community College
650 College Blvd
Ontario, OR 97914
Phone: (541) 881-8822
Programs of Training:
Lane Community College
4000 E 30th Ave
Eugene, OR 97405
Phone: (541) 463-3000
Programs of Training:
Career Pathway Roadmaps for First-Line Supervisors/Managers Of Office And Administrative Support Workers These Oregon community colleges have defined career pathway roadmaps to facilitate entry into this occupation:

Portland Community College
Tillamook Bay Community College
Related Occupations The scores listed below indicates how closely the skills for First-Line Supervisors/Managers Of Office And Administrative Support Workers matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.
Occupation Skill Overlap
Administrative Services Managers 46%
Gaming Managers 29%
Property, Real Estate & Community Association Mgr 29%
Social And Community Service Managers 26%
Transportation, Storage, And Distribution Managers 24%
Supervisors And Managers Of Transportation Helpers, Laborers, And Material Mover 23%
Farm Labor Contractors 22%
Human Resources Managers 22%
Purchasing Managers 22%
General And Operations Managers 22%