OLMIS

Occupational Description

Supervise and coordinate the activities of clerical and administrative support workers.

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Supervisors and Managers of Office and Administrative Support Workers

Employment Outlook for Supervisors and Managers of Office and Administrative Support Workers

Statewide Employment Analysis	2008 employment is estimated to be much larger than the regional average. This occupation is expected to grow at at about the regional average rate. Total job openings are projected to be much higher than the regional average. Reasonable employment opportunities exist largely due to the significant number or job openings projected for this occupation.

Data Sources and Limitations

Current Employment Department Job Openings for Supervisors and Managers of Office and Administrative Support Workers

There are 45 current openings for this occupation. Openings 1 through 26 are listed below.

Job Title	Date Posted	Location	Wage Offered
Internal Mail Center Supervisor, #18163	6/11/10	Portland	DOE
Forestry Fleet Support Team Lead	6/16/10	Corvallis
Loan Support Specialist / Commercial Supervisor	6/22/10	Roseburg	DOE
Travel Consultant Floater	6/22/10	Beaverton
Accounting Manager	6/11/10	Astoria & Seaside Areas	Neg.
Division Director	6/24/10	Eugene
Supervisor-Samaritan Medical Equipment Warehouse Operations	7/1/10	Newport
Rep, Phlebotomy Services	7/27/10	Salem
Guest Services Manager	7/27/10	Seaside	DOE
Director of Business Engineering,Cust. Serv #18307	8/3/10	Portland	DOE
Supervisor, Member Services	7/30/10	Medford	DOE
Customer Service Supervisor 3	8/5/10	Hillsboro
Customer Service Supervisor 3 - Graveyard	8/5/10	Hillsboro
Director of Specialized Support Services - 0600668	8/5/10	Eugene	$53,363/yr to $84,488/yr DOE
Support Service Specialist	8/13/10	Hillsboro
Work Flow Coordinator-Hillsboro, OR	8/14/10	Hillsboro
Customer Service Manager	8/17/10	Hillsboro
Document Governance Manager	8/13/10	Beaverton
Reservations Operations Supervisor *	8/12/10	Springfield	DOE
Technical Customer Care Agent	8/11/10	Hillsboro
Customer Service Supervisor 3	8/17/10	Hillsboro
Member Accounts Supervisor	8/17/10	Hermiston
Customer Service Supervisor 3 - Graveyard	8/17/10	Hillsboro
Administrative Assistant/Office Manager 2	8/23/10	Albany	$3,081/mo
Support Service Associate - Roseburg	8/20/10	Roseburg

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Job Openings from the Web for Supervisors and Managers of Office and Administrative Support Workers

The following job openings have been automatically extracted from various sites across the Web. These links are provided as supplemental resources. However, the Employment Department cannot validate these openings nor endorse any of these external sites. Some of these jobs may no longer be open. In some cases, a single opening may be posted on multiple sites.

There are 340 current openings for this occupation. Openings 1 through 26 are listed below.

Job Title	Date Posted	Location	Employer
Account and Payroll Administrator	8/30/10	Portland	columbia county
Professional Services Coding Superv...	8/30/10	Portland	OREGON HEALTH & SCIENCE UNIVERSITY
SUPV SALES & CARE-CONSUMER	8/30/10	Medford	CenturyLink
Office Manager	8/30/10	Corvallis	Oregon State University
H&R Block Office Leader	8/29/10	Portland	H&R Block Tax Services
Customer Service & Call Centre Jobs	8/29/10	Corvallis
Customer Service & Call Centre Jobs	8/29/10	Salem
Customer Service & Call Centre Jobs	8/29/10	White City
Customer Service & Call Centre Jobs	8/29/10	Beaverton
Customer Service & Call Centre Jobs	8/29/10	Portland
Customer Service & Call Centre Jobs	8/29/10	Salem
Customer Service & Call Centre Jobs	8/29/10	Portland
Customer Service & Call Centre Jobs	8/29/10	Roseburg
Customer Service & Call Centre Jobs	8/29/10	Oregon City
Customer Service & Call Centre Jobs	8/29/10	Portland
Customer Service & Call Centre Jobs	8/29/10	Beaverton
Front Office Lead (IMG #2332 FT)	8/29/10	Eugene	Oregon Medical Group
Business Services Lead	8/29/10	Corvallis	Benton County
Customer Service & Call Centre Jobs	8/29/10	Salem
Customer Service & Call Centre Jobs	8/29/10	Portland
Customer Service & Call Centre Jobs	8/29/10	Oregon City
Customer Service & Call Centre Jobs	8/29/10	Eugene
Customer Service & Call Centre Jobs	8/29/10	Portland
Customer Service & Call Centre Jobs	8/29/10	Portland
H&R Block Office Leader	8/29/10	Beaverton	H&R Block Tax Services

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State of Oregon License Information for Supervisors and Managers of Office and Administrative Support Workers

No statewide license is required for this occupation.

Wages for Supervisors and Managers of Office and Administrative Support Workers

Region	---------------- 2010 Wages ----------------
	Percentiles (hourly wages)					Avg Hourly ($/hr)	Avg Annual
	10th	25th	50th (median)	75th	90th	Avg Hourly ($/hr)	Avg Annual
Oregon Statewide	$14.45	$17.70	$22.20	$27.71	$34.62	$23.41	$48,694
Clatsop / Columbia / Tillamook	14.77	17.32	21.10	26.70	35.25	22.50	46,802
Multnomah / Washington	15.35	18.88	23.72	29.42	36.48	24.83	51,652
Marion / Polk / Yamhill	15.29	18.04	21.52	25.46	31.89	22.59	46,985
Benton / Lincoln / Linn	14.71	18.03	22.05	28.01	38.49	24.08	50,086
Lane	13.38	16.59	20.14	26.75	32.29	21.96	45,671
Douglas	13.34	15.65	20.48	24.85	32.20	21.34	44,394
Coos / Curry	13.73	17.71	21.36	24.92	29.80	21.97	45,681
Jackson / Josephine	12.40	16.35	19.97	24.67	30.70	21.11	43,905
Gilliam / Hood River / Sherman / Wheeler / Wasco	14.46	17.53	21.10	25.10	34.96	22.38	46,543
Crook / Deschutes / Jefferson	13.20	15.65	20.64	25.07	30.73	21.31	44,315
Klamath / Lake	11.65	14.13	17.83	24.27	30.00	19.38	40,301
Morrow / Umatilla	11.56	15.21	18.28	23.01	27.41	19.09	39,691
Baker / Union / Wallowa	15.26	17.07	20.28	24.83	32.46	22.06	45,886
Grant / Harney / Malheur	14.03	16.71	19.85	24.12	29.12	21.67	45,084
Clackamas	16.16	19.20	23.84	29.82	37.59	25.20	52,411

Data Sources and Limitations

Regional Employment Projections for Supervisors and Managers of Office and Administrative Support Workers

Region	Employment		Change	% Change	Projected Annual Openings
Region	2008	2018	Change	% Change	Growth	Replacement	Total
Oregon Statewide	15,526	17,102	1,576	10.2%	158	368	526
Multnomah / Washington	6,834	7,483	649	9.5%	65	162	226
Marion / Polk / Yamhill	1,878	2,074	196	10.4%	20	45	64
Lane	1,327	1,488	161	12.1%	16	32	48
Clackamas	1,162	1,289	127	10.9%	13	28	40
Jackson / Josephine	1,032	1,155	123	11.9%	12	25	37
Crook / Deschutes / Jefferson	790	898	108	13.7%	11	19	30
Benton / Lincoln / Linn	718	800	82	11.4%	8	17	25
Douglas	318	345	27	8.5%	3	8	10
Morrow / Umatilla	280	300	20	7.1%	2	7	9
Klamath / Lake	277	308	31	11.2%	3	7	10
Clatsop / Columbia / Tillamook	260	286	26	10.0%	3	6	9
Coos / Curry	253	278	25	9.9%	3	6	9
Gilliam / Hood River / Sherman / Wheeler / Wasco	195	214	19	9.7%	2	5	7
Baker / Union / Wallowa	125	137	12	9.6%	1	3	4
Grant / Harney / Malheur	120	133	13	10.8%	1	3	4

Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.

Data Sources and Limitations

Industries of Employment for Supervisors and Managers of Office and Administrative Support Workers

Industry Click links to view infoUSA employers	Ownership	2008 Employment
Total, All Industries	All	15,526
Total, All Industries	Private	13,163
Construction	Private	395
Construction of Buildings	Private	117
Specialty Trade Contractors	Private	230
Manufacturing	Private	703
Wholesale Trade	Private	852
Merchant Wholesalers, Durable Goods	Private	462
Merchant Wholesalers, Nondurable Goods	Private	297
Retail Trade	Private	1,580
Motor Vehicle and Parts Dealers	Private	232
Automobile Dealers	Private	191
Building Material and Garden Equipment and Supplies Dealers	Private	122
Food and Beverage Stores	Private	186
Grocery Stores	Private	183
General Merchandise Stores	Private	609
Department Stores	Private	370
Other General Merchandise Stores	Private	239
Nonstore Retailers	Private	128
Transportation and Warehousing	Private	736
Truck Transportation	Private	152
Support Activities for Transportation	Private	121
Couriers and Messengers	Private	207
Couriers	Private	185
Information	Private	452
Publishing Industries (except Internet)	Private	152
Telecommunications	Private	156
Finance and Insurance	Private	2,859
Credit Intermediation and Related Activities	Private	1,961
Depository Credit Intermediation	Private	1,565
Nondepository Credit Intermediation	Private	227
Activities Related to Credit Intermediation	Private	169
Insurance Carriers and Related Activities	Private	805
Insurance Carriers	Private	490
Agencies, Brokerages, and Other Insurance Related Activities	Private	315
Real Estate and Rental and Leasing	Private	349
Real Estate	Private	319
Offices of Real Estate Agents and Brokers	Private	120
Activities Related to Real Estate	Private	137
Professional, Scientific, and Technical Services	Private	903
Legal Services	Private	188
Accounting, Tax Preparation, Bookkeeping, and Payroll Services	Private	123
Other Professional, Scientific, and Technical Services	Private	216
Management of Companies and Enterprises	Private	661
Administrative and Support and Waste Management and Remediation Services	Private	1,016
Administrative and Support Services	Private	979
Business Support Services	Private	597
Educational Services	Private	156
Health Care and Social Assistance	Private	1,715
Ambulatory Health Care Services	Private	1,280
Offices of Physicians	Private	746
Offices of Dentists	Private	257
Offices of Other Health Practitioners	Private	126
Hospitals	Private	265
General Medical and Surgical Hospitals	Private	263
Accommodation and Food Services	Private	285
Accommodation	Private	253
Traveler Accommodation	Private	246
Other Services (except Public Administration)	Private	303
Religious, Grantmaking, Civic, Professional, and Similar Organizations	Private	221
Total, All Industries	State	805
Construction	State	128
Heavy and Civil Engineering Construction	State	128
Highway, Street, and Bridge Construction	State	128
Public Administration	State	528
Justice, Public Order, and Safety Activities	State	194
Administration of Human Resource Programs	State	136
Total, All Industries	Local	1,357
Educational Services	Local	413
Elementary and Secondary Schools	Local	295
Public Administration	Local	762
Executive, Legislative, and Other General Government Support	Local	716
Total, All Industries	Tribal	128

Educational Requirements for Supervisors and Managers of Office and Administrative Support Workers

Workers must have related work experience to gain the necessary skills for this occupation. However, those with an associate have a competitive advantage in this labor market.

Skills for Supervisors and Managers of Office and Administrative Support Workers

Apply Disciplinary Practices In Supervision
Apply Mathematical Principles To Accounting, Bookkeeping Or Budgeting
Assist Co-Workers With Software Usage And Problems
Conduct Employment Interviews
Conduct Staff Meeting
Delegate Appropriate Administrative Support Activities
Design Office Layout
Develop And Maintain Administrative Services Policies And Procedures
Develop Budgets
Develop Delivery And Production Schedules
Develop New Office Forms
Develop Office Procedures And Policies
Develop Records Management System And Guidelines
Develop Staffing Plan
Establish And Evaluate Employee Performance Standards
Evaluate And Recommend Office Equipment
Evaluate Information From Employment Interviews
Evaluate Office Operations And Programs
Examine Maintenance Records For Compliance With Regulations Or Company Policy
Hire And Dismiss Employees
Identify Appropriate Software For Activities Or Projects
Maintain Administrative Services Procedures Manual
Maintain Employee Records
Maintain Inventory Of Office Equipment And Furniture
Maintain Job Descriptions
Maintain Petty Cash Fund Or Expense Journal
Maintain Travel Expense Accounts
Manage Personnel And Human Resources
Obtain Information From Clients, Customers, Patients Or Others
Organize Office Processes
Prepare Financial Reports
Prepare Reports In Timely Manner
Process Records And Maintain Forms And Files
Provide Orientation To New Employees
Purchase Office Equipment And Furniture
Resolve Personnel Problems And Grievances
Use Principles Of Office Technology In Management
Write And Compile Employee Training Materials

Schools and Training Providers for Supervisors and Managers of Office and Administrative Support Workers

The training providers listed below offer programs related to this occupation. This information is updated once per year. Anyone interested in a particular program should check with the training institution regarding its availability. Listing these training providers does not necessarily constitute or imply their endorsement, recommendation, or favoring by the State of Oregon.

Office Management and Supervision

Chemeketa Community College 4000 Lancaster Dr NE Salem, OR 97305 Phone: (503) 399-5000 Programs of Training: Office Management and Supervision	Linn-Benton Community College 6500 Pacific Blvd SW Albany, OR 97321 Phone: (541) 917-4999 Programs of Training: Office Management and Supervision	Clackamas Community College 19600 South Molalla Ave Oregon City, OR 97045 Phone: (503) 657-6958 Programs of Training: Office Management and Supervision
Southwestern Oregon Community College 1988 Newmark Ave Coos Bay, OR 97420 Phone: (541) 888-2525 Programs of Training: Office Management and Supervision	Klamath Community College 7390 South Sixth Street Klamath Falls, OR 97603 Phone: (541) 882-3521 Programs of Training: Office Management and Supervision	Portland Community College 12000 SW 49th Avenue Portland, OR 97219 Phone: (503) 244-6111 Programs of Training: Office Management and Supervision
Treasure Valley Community College 650 College Blvd Ontario, OR 97914 Phone: (541) 881-8822 Programs of Training: Office Management and Supervision	Umpqua Community College 1140 College Rd. Roseburg, OR 97470 Phone: (541) 440-4600 Programs of Training: Office Management and Supervision	Clatsop Community College 1653 Jerome Ave Astoria, OR 97103 Phone: (503) 325-0910 Programs of Training: Office Management and Supervision
Lane Community College 4000 E 30th Ave Eugene, OR 97405 Phone: (541) 463-3000 Programs of Training: Office Management and Supervision

Career Pathway Roadmaps for Supervisors and Managers of Office and Administrative Support Workers

These Oregon community colleges have defined career pathway roadmaps to facilitate entry into this occupation:

Related Occupations

The scores listed below indicates how closely the skills for Supervisors and Managers of Office and Administrative Support Workers matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.

Occupation	Skill Overlap
Administrative Services Managers	46%

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