OLMIS

Occupational Description

Review settled claims to determine that payments and settlements have been made in accordance with company practices and procedures, ensuring that proper methods have been followed. Report overpayments, underpayments, and other irregularities. Confer with legal counsel on claims requiring litigation.

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Claims Adjusters, Examiners, and Investigators

Employment Outlook for Claims Adjusters, Examiners, And Investigators

Statewide Employment Analysis	2006 employment is estimated to be larger than the statewide average This occupation is expected to grow at a somewhat slower rate than the statewide average. Total job openings are projected to be at about the statewide average. Reasonable employment opportunities exist.

Data Sources and Limitations

Current Job Openings for Claims Adjusters, Examiners, And Investigators

There are 6 current openings for this occupation. Openings 1 through 6 are listed below.

Job Title	Date Posted	Location	Wage Offered
Sustainability Program Manager #17897	2/5/10	Portland	DOE
Technical Claims Specialist - Critical Strategies Unit - Beaverton	1/30/10	Beaverton
Claim Representative - Auto Liability	1/28/10	Lake Oswego
Claim Representative Auto Physical Damage P Job	1/28/10	Lake Oswego
Inside Property Claim Service Adjuster	1/23/10	Tigard
Claims Case Manager Iii - Wc - Beaverton	1/14/10	Beaverton

State of Oregon License Information for Claims Adjusters, Examiners, And Investigators

License	License Authority Web Site
Claims Adjusters, Independent	www.cbs.state.or.us/ins/
Claims Examiner Certification	www.cbs.state.or.us/wcd/
Third Party Administrator	www.cbs.state.or.us/ins/

Wages for Claims Adjusters, Examiners, And Investigators

Region	---------------- 2009 Wages ----------------
	Percentiles (hourly wages)					Avg Hourly ($/hr)	Avg Annual
	10th	25th	50th (median)	75th	90th	Avg Hourly ($/hr)	Avg Annual
Oregon Statewide	$18.44	$22.36	$27.30	$32.89	$39.09	$28.05	$58,340
Multnomah / Washington	20.35	23.39	28.03	33.59	39.54	28.91	60,137
Marion / Polk / Yamhill	20.48	22.76	26.76	31.38	37.47	27.50	57,205
Lane	15.00	20.69	29.29	36.93	56.29	31.34	65,180
Douglas	14.41	25.39	27.63	29.88	31.24	26.29	54,686
Coos / Curry	22.54	26.80	31.16	36.13	39.43	31.08	64,642
Jackson / Josephine	16.77	19.92	24.38	32.69	38.23	25.85	53,788
Crook / Deschutes / Jefferson	17.11	19.49	26.27	31.30	37.11	26.03	54,128
Clackamas	15.54	17.71	21.57	29.43	37.28	23.92	49,760

Data Sources and Limitations

Regional Employment Projections for Claims Adjusters, Examiners, And Investigators

Region	Employment		Change	% Change	Projected Annual Openings
Region	2006	2016	Change	% Change	Growth	Replacement	Total
Oregon Statewide	3,318	3,605	287	8.6%	29	43	71
Multnomah / Washington	2,097	2,251	154	7.3%	15	27	42
Marion / Polk / Yamhill	450	494	44	9.8%	4	6	10
Clackamas	421	457	36	8.6%	4	5	9
Lane	134	145	11	8.2%	1	2	3
Benton / Lincoln / Linn	102	118	16	15.7%	2	1	3
Crook / Deschutes / Jefferson	97	120	23	23.7%	2	1	4
Jackson / Josephine	57	61	4	7.0%	0	1	1
Clatsop / Columbia / Tillamook	23	25	2	8.7%	0	0	1
Douglas	20	21	1	5.0%	0	0	0
Klamath / Lake	16	18	2	12.5%	0	0	0
Coos / Curry	16	18	2	12.5%	0	0	0
Morrow / Umatilla	15	18	3	20.0%	0	0	1
Gilliam / Hood River / Sherman / Wheeler / Wasco	9	9	0	0.0%	0	0	0
Baker / Union / Wallowa	7	7	0	0.0%	0	0	0
Grant / Harney / Malheur	6	7	1	16.7%	0	0	0

Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.

Data Sources and Limitations

Industries of Employment for Claims Adjusters, Examiners, And Investigators

Industry Click links to view infoUSA employers	Ownership	2006 Employment
Total, All Industries	All	3,318
Total, All Industries	Private	2,668
Information	Private	136
Internet Service Providers, Web Search Portals, and Data Processing Services	Private	136
Data Processing, Hosting, and Related Services	Private	136
Finance and Insurance	Private	2,395
Insurance Carriers and Related Activities	Private	2,382
Insurance Carriers	Private	1,650
Agencies, Brokerages, and Other Insurance Related Activities	Private	732
Management of Companies and Enterprises	Private	35
Administrative and Support and Waste Management and Remediation Services	Private	31
Administrative and Support Services	Private	31
Health Care and Social Assistance	Private	54
Hospitals	Private	29
Total, All Industries	Federal	340
Federal Government (Non-Postal)	Federal	340
Total, All Industries	Local	300
Finance and Insurance	Local	271

Educational Requirements for Claims Adjusters, Examiners, And Investigators

Workers must have long-term on-the-job training to gain the necessary skills for this occupation. However, those with a bachelor's degree have a competitive advantage in this labor market.

Skills for Claims Adjusters, Examiners, And Investigators

Apply Appraisal Techniques
Calculate Insurance Premiums And Awards
Conduct Investigations And Research
Empathize With Insured Persons
Estimate Cost, Time, And Materials Needed For Repairs
Estimate Damage
Interpret And Apply Contract, Property And Insurance Laws
Interpret And Apply Insurance Regulations
Interview Customers
Investigate Insurance Claims
Keep A Telephone Log
Maintain And Compile Medical Records And Charts
Negotiate Terms Of Insurance Policies
Obtain Information From Clients, Customers, Patients Or Others
Organize And Work With Detailed Records
Organize Legal Information And Records
Process And Prepare Business Forms
Process Financial Records, Such As Invoices And Accounts Payable And Receivable
Process Medical Records
Process Records And Maintain Forms And Files
Provide Customer Service
Recommend Claim Action
Use Algebra
Use Basic Mathematics
Use Computers To Enter, Access And Retrieve Data
Use Correct Grammar, Punctuation And Spelling
Use Insurance Terminology
Use Interviewing Techniques
Use Legal Terminology
Use Medical Terminology
Use On-Line Search Techniques
Use Telephone To Gather Data

Schools and Training Providers for Claims Adjusters, Examiners, And Investigators

The training providers listed below offer one or more of the following programs:

Insurance

Career Enhancement Center 1916 Island Avenue La Grande, OR 97850-7979 Phone: (541) 963-9213 x26 Programs of Training: Insurance	Primerica Life Insurance Co. - Milwaukie 12400 SE Freeman Way, Suite 201A Milwaukie, OR 97222-4611 Phone: (503) 234-8139 Programs of Training: Insurance	ProSchools 10580 SE Washington Street Portland, OR 97216-2426 Phone: (503) 297-1344 x812 Programs of Training: Insurance
Pac West Insurance School, Inc. 1647 SW 25th AVE Albany, OR 97323-7583 Phone: (541) 971-9566 x306 Programs of Training: Insurance	Combined Insurance Company 1600 NW Compton Dr. Suite 220 Beaverton, OR 97006 Phone: (503) 439-6195 Programs of Training: Insurance	Primerica Life Insurance School-Medford 33 N. Central Ave. Suite 202 Medford, OR 97501-5939 Phone: (541) 779-3505 Programs of Training: Insurance
Primerica Life Insurance Co.-Ambassador 7700 NE Ambassador Place, Suite 102 Portland, OR 97220-1394 Phone: (503) 317-4601 Programs of Training: Insurance	Primerica Life Insurance Co.-Eugene 111 River Avenue Eugene, OR 97404 Phone: (541) 747-4910 Programs of Training: Insurance	Primerica Life Insurance Co. - Hillsboro 2950 SW Cornelius Pass Road Suite B Hillsboro, OR 97123 Phone: (541) 923-0253 Programs of Training: Insurance
Abdill Career College, Inc. 843 E. Main Street, Suite 203 Medford, OR 97504-7137 Phone: (541) 779-8384 Programs of Training: Insurance	ProSchools 10225 SW Park Way Portland, OR 97225-5075 Phone: (503) 297-1344 x812 Programs of Training: Insurance	Professional Trainers of Oregon, LLC 2000 West Harvard, Suite 100 Roseburg, OR 97470-4933 Phone: (541) 672-9200 x101 Programs of Training: Insurance
Center for Professional Studies 2480 S Roosevelt Drive Seaside, OR 97138-0772 Phone: (503) 256-9723 Programs of Training: Insurance	Amerist Schools, Inc. 11080 SW Allen Blvd. Suite 100 Beaverton, OR 97005-4862 Phone: (503) 372-0006 Programs of Training: Insurance	Real Estate and Insurance Schools of Oregon 4820 Crater Lake Avenue Medford, OR 97504-9753 Phone: (541) 772-1171 Programs of Training: Insurance
Insurance Training Associates, LLC 4504 SW Corbett Ave, Suite 200 Portland, OR 97239-6503 Phone: (503) 222-3765 Programs of Training: Insurance	Superior Schools, Inc. dba Pro-Studies 61419 S. Hwy. 97 Suite C Bend, OR 97702-2182 Phone: (541) 342-6831 Programs of Training: Insurance	Eugene Vocational School 2300 Oakmont Way, Suite 106 Eugene, OR 97401-5530 Phone: (541) 484-0784 Programs of Training: Insurance

Career Pathway Roadmaps for Claims Adjusters, Examiners, And Investigators

No Career Pathway links were found for this occupation.

Related Occupations

The scores listed below indicates how closely the skills for Claims Adjusters, Examiners, And Investigators matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.

Occupation	Skill Overlap
Insurance Appraisers, Vehicle Damage	41%
Insurance Sales Agents	33%
Insurance Claims And Policy Processing Clerks	33%
Information And Record Clerks, All Other	27%
Loan Interviewers And Clerks	23%
Title Examiners, Abstractors, And Searchers	21%
Interviewers, Except Eligibility And Loan	20%
Customer Service Representatives	20%

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