OLMIS

Occupational Description

Review settled claims to determine that payments and settlements have been made in accordance with company practices and procedures, ensuring that proper methods have been followed. Report overpayments, underpayments, and other irregularities. Confer with legal counsel on claims requiring litigation.

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Claims Adjusters, Examiners, and Investigators

Employment Outlook for Claims Investigators, Examiners, and Adjusters

Statewide Employment Analysis	2008 employment is estimated to be somewhat larger than the regional average. This occupation is expected to grow at a somewhat slower rate than the regional average. Total job openings are projected to be somewhat higher than the regional average. Reasonable employment opportunities exist largely due to the need to fill replacement job openings.

Data Sources and Limitations

Current Employment Department Job Openings for Claims Investigators, Examiners, and Adjusters There are 18 current openings for this occupation. Openings 1 through 18 are listed below.

Job Title	Date Posted	Location	Wage Offered
Technical Claims Specialist - Critical Strategies Unit - Beaverton	6/5/10	Beaverton
Supervisor, Other Party Liability #18197	6/21/10	Portland	DOE
Proof of Claim Specialist	6/26/10	Beaverton
Associate Claims Case Manager	7/15/10	Beaverton
External Audit Data Analyst #18251	7/16/10	Salem	DOE
Senior Medical Claims Audit RN #18257	7/16/10	Portland	DOE
External Audit Investigator Sr #18060	7/15/10	Portland	DOE
External Audit Data Analyst #18251	7/23/10	Portland	DOE
Claims Adjuster Trainee	7/29/10	Eugene	DOE
Claim Examiner Ii-Worker Comp	8/14/10	Portland	$8.40/hr to $20.00/hr
Senior Claim Rep-Intermediate, Work Comp - Portland, OR	8/11/10	Lake Oswego
Field Rep - Insurance Inspector	8/19/10	Albany	$10.00/hr to $12.00/hr
Outside Property Claim Representative	8/24/10	Lake Oswego
Workers' Compensation Claim Representative - Core - Lake Oswego, OR	8/20/10	Lake Oswego
Claim Intake Coord	9/2/10	Hillsboro
Claims Auditor	8/31/10	Portland	DOE, Neg.
Disability Benefits Examiner	8/31/10	Hillsboro
Outside Property Claim Representative	8/28/10	Lake Oswego

Job Openings from the Web for Claims Investigators, Examiners, and Adjusters The following job openings have been automatically extracted from various sites across the Web. These links are provided as supplemental resources. However, the Employment Department cannot validate these openings nor endorse any of these external sites. Some of these jobs may no longer be open. In some cases, a single opening may be posted on multiple sites.

There are 78 current openings for this occupation. Openings 1 through 26 are listed below.

Job Title	Date Posted	Location	Employer
First Party Medical - Auto Claim Representative	8/29/10	Lake Oswego	TRAVELERS INSURANCE
MEDIA JOBS	8/27/10	Lake Oswego
Ins Verifcation Splst - MVA	8/27/10	North Portland	Legacy Health
PIP Claim Desk Adjuster	8/27/10	Portland	American Family Insurance
Outside PRoperty Claim Representative	8/26/10	Portland	Travelers
Outside PRoperty Claim Representative	8/26/10	Lake Oswego	TRAVELERS INSURANCE
Insurance	8/25/10	Portland	American Family Insurance
Outside PRoperty Claim Representative	8/25/10	Lake Oswego	Travelers
(PIP) Casualty Claim Desk Ajuster	8/24/10	Portland	American Family Insurance
(PIP) Casualty Claim Desk Ajuster	8/24/10	Portland	American Family Insurance
Customer Service & Call Centre Jobs	8/23/10
First Party Medical - Auto Claim Re...	8/23/10	Portland	Travelers
Customer Service & Call Centre Jobs	8/23/10	Lake Oswego
Agriculture, Fisheries & Forestry Jobs	8/23/10
College Recruiting-Oregon-Claims Adjuster	8/22/10	Tigard	Progressive
Outside Property Claim Representative - Salem OR	8/21/10	Lake Oswego	TRAVELERS INSURANCE
Claims Adjuster Trainee - Eugene, OR	8/20/10	Eugene	Progressive Insurance
Field Specialist	8/20/10	Portland	KNF&T Staffing Resources
Outside PRoperty Claim Representative	8/20/10	Salem	Travelers
Claims Adjuster Trainee - Eugene, O...	8/19/10	Eugene	Progressive Insurance
Claims Auditor	8/19/10	Corvallis	Shs, Inc.
Outside Property Claim Representative - Salem OR	8/19/10	Lake Oswego	Travelers
Claims Case Manager II or III - WC - Beaverton	8/19/10	Beaverton	Liberty Mutual Insurance Group
Claim Examiner II-Worker Comp	8/18/10	Portland	Broadspire
Claim Examiner II-Worker Comp	8/17/10	Portland

More Jobs

State of Oregon License Information for Claims Investigators, Examiners, and Adjusters

License	License Authority Web Site
Claims Adjusters, Independent	www.cbs.state.or.us/ins/
Claims Examiner Certification	www.cbs.state.or.us/wcd/
Third Party Administrator	www.cbs.state.or.us/ins/

Wages for Claims Investigators, Examiners, and Adjusters

Region	---------------- 2010 Wages ----------------
	Percentiles (hourly wages)					Avg Hourly ($/hr)	Avg Annual
	10th	25th	50th (median)	75th	90th
Oregon Statewide	$17.82	$22.55	$28.32	$33.66	$39.34	$28.30	$58,869
Multnomah / Washington	20.96	24.51	29.87	34.98	40.50	30.27	62,956
Marion / Polk / Yamhill	11.49	21.92	26.69	31.88	37.63	26.45	55,013
Lane	14.17	17.95	26.55	34.15	38.51	25.93	53,953
Douglas	14.72	25.80	28.42	30.30	34.10	26.95	56,045
Coos / Curry	13.83	23.45	31.57	36.34	40.70	29.89	62,179
Jackson / Josephine	17.33	20.39	25.24	33.11	38.62	26.83	55,791
Clackamas	14.99	17.32	20.61	28.27	34.70	23.09	48,033

Data Sources and Limitations

Regional Employment Projections for Claims Investigators, Examiners, and Adjusters

Region	Employment		Change	% Change	Projected Annual Openings
	2008	2018			Growth	Replacement	Total
Oregon Statewide	3,320	3,540	220	6.6%	22	87	109
Multnomah / Washington	2,108	2,224	116	5.5%	12	55	67
Marion / Polk / Yamhill	432	470	38	8.8%	4	11	15
Clackamas	374	397	23	6.1%	2	10	12
Lane	130	136	6	4.6%	1	3	4
Jackson / Josephine	89	95	6	6.7%	1	2	3
Crook / Deschutes / Jefferson	82	89	7	8.5%	1	2	3
Benton / Lincoln / Linn	27	29	2	7.4%	0	1	1
Coos / Curry	17	17	0	0.0%	0	0	0
Douglas	16	16	0	0.0%	0	0	0
Clatsop / Columbia / Tillamook	13	14	1	7.7%	0	0	0
Morrow / Umatilla	11	9	-2	-18.2%	0	0	0
Klamath / Lake	9	10	1	11.1%	0	0	0
Gilliam / Hood River / Sherman / Wheeler / Wasco	8	8	0	0.0%	0	0	0
Grant / Harney / Malheur	5	5	0	0.0%	0	0	0
Baker / Union / Wallowa	4	4	0	0.0%	0	0	0

Data Sources and Limitations

Industries of Employment for Claims Investigators, Examiners, and Adjusters

Industry Click links to view infoUSA employers	Ownership	2008 Employment
Total, All Industries	All	3,320
Total, All Industries	Private	2,685
Information	Private	96
Internet Service Providers, Web Search Portals, and Data Processing Services	Private	96
Data Processing, Hosting, and Related Services	Private	96
Finance and Insurance	Private	2,482
Insurance Carriers and Related Activities	Private	2,469
Insurance Carriers	Private	1,724
Agencies, Brokerages, and Other Insurance Related Activities	Private	745
Management of Companies and Enterprises	Private	39
Health Care and Social Assistance	Private	37
Total, All Industries	Federal	353
Federal Government (Non-Postal)	Federal	353
Total, All Industries	Local	270

Educational Requirements for Claims Investigators, Examiners, and Adjusters Workers must have long-term on-the-job training to gain the necessary skills for this occupation. However, those with a bachelor's degree have a competitive advantage in this labor market.

Skills for Claims Investigators, Examiners, and Adjusters

• Apply Appraisal Techniques
• Calculate Insurance Premiums And Awards
• Conduct Investigations And Research
• Empathize With Insured Persons
• Estimate Cost, Time, And Materials Needed For Repairs
• Estimate Damage
• Interpret And Apply Contract, Property And Insurance Laws
• Interpret And Apply Insurance Regulations
• Interview Customers
• Investigate Insurance Claims
• Keep A Telephone Log
• Maintain And Compile Medical Records And Charts
• Negotiate Terms Of Insurance Policies
• Obtain Information From Clients, Customers, Patients Or Others
• Organize And Work With Detailed Records
• Organize Legal Information And Records
• Process And Prepare Business Forms
• Process Financial Records, Such As Invoices And Accounts Payable And Receivable
• Process Medical Records
• Process Records And Maintain Forms And Files
• Provide Customer Service
• Recommend Claim Action
• Use Algebra
• Use Basic Mathematics
• Use Computers To Enter, Access And Retrieve Data
• Use Correct Grammar, Punctuation And Spelling
• Use Insurance Terminology
• Use Interviewing Techniques
• Use Legal Terminology
• Use Medical Terminology
• Use On-Line Search Techniques
• Use Telephone To Gather Data

Schools and Training Providers for Claims Investigators, Examiners, and Adjusters The training providers listed below offer programs related to this occupation. This information is updated once per year. Anyone interested in a particular program should check with the training institution regarding its availability. Listing these training providers does not necessarily constitute or imply their endorsement, recommendation, or favoring by the State of Oregon.

• Insurance

Primerica Life Insurance Co.-Ambassador 7515 NE Ambassador Place, Suite C Portland, OR 97220-1394 Phone: (503) 317-4601 Programs of Training: Insurance	Career Enhancement Center 1916 Island Avenue La Grande, OR 97850-7979 Phone: (541) 963-9213 Programs of Training: Insurance	Combined Insurance Company 1600 NW Compton Dr. Suite 220 Beaverton, OR 97006-6936 Phone: (503) 439-6195 Programs of Training: Insurance
Insurance Training Associates, LLC 4504 SW Corbett Ave, Suite 200 Portland, OR 97239-6503 Phone: (503) 265-8360 Programs of Training: Insurance	PRO SCHOOLS 10225 SW Park Way Portland, OR 97225-5075 Phone: (503) 297-1344 Programs of Training: Insurance	Professional Trainers of Oregon, LLC 2000 West Harvard, Suite 100 Roseburg, OR 97470-4933 Phone: (541) 672-9200 Programs of Training: Insurance
Primerica Life Insurance Co. - Hillsboro 2950 SW Cornelius Pass Road Suite B Hillsboro, OR 97123 Phone: (503) 317-4601 Programs of Training: Insurance	PRO SCHOOLS 10580 SE Washington Street Portland, OR 97216-2426 Phone: (503) 297-1344 Programs of Training: Insurance	Primerica Life Insurance Co. - Milwaukie 12400 SE Freeman Way, Suite 201A Milwaukie, OR 97222-4611 Phone: (503) 234-8139 Programs of Training: Insurance
Abdill Career College, Inc. 843 E. Main Street, Suite 203 Medford, OR 97504-7137 Phone: (541) 779-8384 Programs of Training: Insurance	Real Estate and Insurance Schools of Oregon 4820 Crater Lake Avenue Medford, OR 97504-9753 Phone: (541) 772-1171 Programs of Training: Insurance	Primerica Life Insurance School-Medford 39 N. Central Ave. Medford, OR 97501-5939 Phone: (541) 779-3505 Programs of Training: Insurance
Amerist Schools, Inc. 11080 SW Allen Blvd. Suite 100 Beaverton, OR 97005-4862 Phone: (503) 372-0006 Programs of Training: Insurance	Primerica Life Insurance Co.-Eugene 111 River Avenue Eugene, OR 97404 Phone: (541) 747-4910 Programs of Training: Insurance	Superior Schools, Inc. dba Pro-Studies 61419 S. Hwy. 97 Suite C Bend, OR 97702-2182 Phone: (541) 342-6831 Programs of Training: Insurance
Pac West Insurance School, Inc. 1647 SW 25th AVE Albany, OR 97323-7583 Phone: (541) 928-5788 Programs of Training: Insurance

Career Pathway Roadmaps for Claims Investigators, Examiners, and Adjusters No Career Pathway links were found for this occupation.

Related Occupations The scores listed below indicates how closely the skills for Claims Investigators, Examiners, and Adjusters matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.

Occupation	Skill Overlap
Insurance Appraisers, Vehicle Damage	41%
Insurance Sales Agents	33%
Insurance Claims And Policy Processing Clerks	33%