Oregon Labor Market Information System
Occupational Information Center
Occupational Report for Computer Support Specialists (15-1041) in the Multnomah / Washington region
Occupational Description

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

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Computer Support Specialists
Employment Outlook for Computer Support Specialists
Statewide Employment Analysis Employment in this occupation in 2010 was much larger than the statewide average for all occupations. This occupation is expected to grow at a somewhat faster rate than the statewide average growth rate for all occupations through 2020. The total number of job openings is projected to be much higher than the statewide average number of job openings for all occupations through 2020.

Reasonable employment opportunities exist for trained workers.

Regional Employment Analysis Employment in this occupation in 2010 was much larger than the regional average for all occupations. This occupation is expected to grow at a somewhat faster rate than the regional average growth rate for all occupations through 2020. The total number of job openings is projected to be much higher than the regional average number of job openings for all occupations through 2020.
Data Sources and Limitations
Current Employment Department Job Openings for Computer Support Specialists There are 108 current openings for this occupation in the Multnomah / Washington region. Openings 1 through 26 are listed below.
Job Title Date Posted Location Wage Offered
Telecommunications Support 2 - JP6023 4/18/14 Portland $40,000/yr
Epic Ambulatory Analyst 4/18/14 Portland
Network Tech support Specialist II 4/18/14 Portland
Technical Support Specialist III 4/18/14 Portland
Technical Support Specialist III 4/17/14 Portland $20,000/yr
System Admin - GIS 4/17/14 Portland
Senior Application Support Analyst 4/17/14 Portland
AML Support Specialist - Tigard - (TF17438) 4/17/14 Tigard
AML Support Specialist - Tigard - (TF17438) 4/17/14 Tigard
Product Support Specialist 4/17/14 Portland
Procurement Specialist 4/17/14 Hillsboro
Printing Services Specialist 4/17/14 Portland
PC Specialist, remote sites - P11 4/17/14 Portland
Technical Support Specialist III 4/16/14 Portland $20,000/yr
Network Tech support Specialist II 4/16/14 Portland $40,000/yr
Computer Lab Technician 4/16/14 Hillsboro
Configuration Management Analyst 4/16/14 Portland
Automation Applications Technician 4/16/14 Portland
Network Validation Technician (Linux, Windows) 4/16/14 Hillsboro
IT Technical Advocate 4/16/14 Portland Neg.
Client Services Specialist in Portland, OR 4/15/14 Portland
CommOps 2, Fulfillment (Field Liaison) - Beaverton, OR 4/15/14 Beaverton
(4060) Bilingual Product Support Rep II 4/15/14 Beaverton DOE
(4058) Bilingual Product Support Rep II 4/15/14 Beaverton DOE
Headend Tech 1 (Portland, OR) 4/13/14 Portland
More Jobs
Job Openings from the Web for Computer Support Specialists The following job openings have been automatically extracted from various sites across the Web. These links are provided as supplemental resources. However, the Employment Department cannot validate these openings nor endorse any of these external sites. Some of these jobs may no longer be open. In some cases, a single opening may be posted on multiple sites.

There are 302 current openings for this occupation in the Multnomah / Washington region. Openings 1 through 26 are listed below.

Job Title Date Posted Location Employer
Sr. Application Support Analyst 4/17/14 Portland VanderHouwen & Associates Inc.
13D Field Artillery Tactical Data System Specialist 4/17/14 Forest Grove Army National Guard
Network Support Technician 4/17/14 Aloha Bartech Group
Procurement Specialist 4/17/14 Hillsboro Compucom
Network Tech support Specialist II 4/17/14 Portland Adp
Technical Support--Level 2 4/16/14 Portland UTi United States Inc.
HR Release Coordinator/Analyst 4/16/14 Beaverton EXPERIS
Salesforce Admin / IT Support 4/16/14 Beaverton Xoriant Corporation
Procurement Specialist 4/16/14 Hillsboro Compucom
AML Support Specialist - Tigard - (TF17438) 4/16/14 Tigard Umpqua Bank
IT Helpdesk - Hosting 4/16/14 Portland Tyler Technologies
Software trainer 4/16/14 Portland Tyler Technologies
Epic Ambulatory Analyst 4/16/14 Portland Kforce Inc .
Dynamics AX Support Analyst - Portland - $65 000-$85 000 4/16/14 Portland
Network Tech support Specialist II 4/16/14 Portland Adp
Help Desk Associate 4/16/14 Portland Galaxux Inc.
PC Specialist 4/16/14 Portland Galaxux Inc.
Epic Ambulatory Analyst 4/16/14 Portland Kforce
Credential Support Spec - 08 4/16/14 Portland Moda Health
Product Support Specialist 4/16/14 Portland Robert Half Technology
Product Support Specialist 4/16/14 Portland Robert Half Technology
Product Support Specialist 4/16/14 Portland Robert Half Technology
Mid-Level SDET 4/16/14 Portland TEKsystems
Senior Application Support Analyst 4/16/14 Portland TEKsystems
Senior Application Support Analyst 4/15/14 Portland TEKsystems Inc
More Jobs
State of Oregon License Information for Computer Support Specialists No statewide license is required for this occupation.
Wages for Computer Support Specialists
Region ---------------- 2013 Wages ----------------
Percentiles (hourly wages) Avg
Hourly
($/hr)
Avg
Annual
10th 25th 50th
(median)
75th 90th
Oregon Statewide $15.14 $17.76 $22.69 $28.74 $35.77 $25.15 $52,312
Multnomah / Washington 15.57 17.91 23.13 29.39 38.67 26.36 54,833
Data Sources and Limitations
Regional Employment Projections for Computer Support Specialists
Region Employment Change % Change Projected Annual Openings
2010 2020 Growth Replacement Total
Oregon Statewide 7,299 8,930 1,631 22.3% 163 213 376
Multnomah / Washington 4,044 5,067 1,023 25.3% 102 120 222

These estimates do not include self-employment. Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.
Data Sources and Limitations
Industries of Employment for Computer Support Specialists
Industry
Click links to view Infogroup employers
Ownership 2010
Employment
Manufacturing Private 313
Computer and Electronic Product Manufacturing Private 213
Semiconductor and Other Electronic Component Manufacturing Private 132
Navigational, Measuring, Electromedical, and Control Instruments Manufacturing Private 76
Wholesale Trade Private 321
Merchant Wholesalers, Durable Goods Private 198
Professional and Commercial Equipment and Supplies Merchant Wholesalers Private 141
Merchant Wholesalers, Nondurable Goods Private 89
Apparel, Piece Goods, and Notions Merchant Wholesalers Private 52
Wholesale Electronic Markets and Agents and Brokers Private 34
Retail Trade Private 75
Information Private 787
Publishing Industries (except Internet) Private 596
Software Publishers Private 594
Telecommunications Private 45
Wired Telecommunications Carriers Private 44
Internet Service Providers, Web Search Portals, and Data Processing Services Private 135
Data Processing, Hosting, and Related Services Private 135
Finance and Insurance Private 242
Credit Intermediation and Related Activities Private 120
Depository Credit Intermediation Private 59
Activities Related to Credit Intermediation Private 56
Insurance Carriers and Related Activities Private 101
Insurance Carriers Private 94
Professional, Scientific, and Technical Services Private 339
Legal Services Private 51
Architectural, Engineering, and Related Services Private 33
Computer Systems Design and Related Services Private 187
Management of Companies and Enterprises Private 460
Administrative and Support and Waste Management and Remediation Services Private 578
Administrative and Support Services Private 578
Employment Services Private 54
Business Support Services Private 498
Educational Services Private 168
Colleges, Universities, and Professional Schools Private 97
Technical and Trade Schools Private 40
Health Care and Social Assistance Private 141
Ambulatory Health Care Services Private 62
Hospitals Private 42
General Medical and Surgical Hospitals Private 39
Social Assistance Private 32
Other Services (except Public Administration) Private 55
Religious, Grantmaking, Civic, Professional, and Similar Organizations Private 33
Educational Services State 33
Colleges, Universities, and Professional Schools State 33
Public Administration State 31
Educational Services Local 290
Educational Requirements for Computer Support Specialists Workers typically need a postsecondary non-degree award to enter this occupation. Those with a Bachelor's degree have a competitive advantage in the labor market.
Skills for Computer Support Specialists
  • Analyze Human Interaction With Computers And Computer Applications
  • Apply Computer Networking Technology
  • Apply Computer Science Principles
  • Apply Data Security Procedures
  • Apply Data Storage Technology
  • Apply Knowledge Of Mainframe Computers
  • Apply Structural Analysis Principles To Computer Systems
  • Assist Co-Workers With Hardware Problems
  • Assist Co-Workers With Software Usage And Problems
  • Document Findings And Discoveries
  • Document Work In Progress
  • Evaluate And Recommend Office Equipment
  • Evaluate Computer System Users' Requirements And Requests
  • Follow Computer Diagnostic Procedures
  • Implement Computer System Changes
  • Maintain Computers And Related Equipment
  • Manipulate Operating System To Improve Performance
  • Monitor Computer And Device Operation
  • Perform Office Equipment Maintenance Not Requiring Service Call
  • Prepare Reports In Timely Manner
  • Program Computers Using Existing Software
  • Provide Consulting Services
  • Provide Customer Service
  • Provide Technical Support To Computer Users
  • Read And Understand Operating Manuals
  • Test And Troubleshoot Computer Programs And Systems
  • Work As A Team Member
Schools and Training Providers for Computer Support Specialists The training providers listed below offer programs related to this occupation. This information is updated once per year. Anyone interested in a particular program should check with the training institution regarding its availability. Listing these training providers does not necessarily constitute or imply their endorsement, recommendation, or favoring by the State of Oregon.

Oregon Institute of Technology
3201 Campus Drive
Klamath Falls, OR 97601-8801
Phone: (541) 885-1000
Programs of Training:
Rogue Community College
3345 Redwood Hwy
Grants Pass, OR 97527-9291
Phone: (541) 956-7501
Programs of Training:
Tongue Point Job Corps Center
37573 Old Highway 30
Astoria, OR 97103
Phone: (503) 325-2131
Programs of Training:
Oregon Institute of Technology - Portland
7726 SE Harmony Rd
Portland, OR 97222
Phone: (503) 821-1250
Programs of Training:
Career Pathway Roadmaps for Computer Support Specialists These Oregon community colleges have defined career pathway roadmaps to facilitate entry into this occupation:

Blue Mountain Community College
Chemeketa Community College
Clackamas Community College
Lane Community College
Portland Community College
Rogue Community College
Southwestern Oregon Community College
Treasure Valley Community College
Umpqua Community College
Related Occupations The scores listed below indicates how closely the skills for Computer Support Specialists matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.
Occupation Skill Overlap
Network And Computer Systems Administrators 37%
Computer Programmers 32%