Oregon Labor Market Information System
Occupational Information Center
Occupational Report for Telemarketers (41-9041) , Oregon Statewide
Occupational Description

Solicit orders for goods or services over the telephone.

The following related career videos are available from America's Career InfoNet:
Telemarketers
Employment Outlook for Telemarketers
Statewide Employment Analysis 2006 employment is estimated to be larger than the statewide average This occupation is expected to grow at about the statewide average. Total job openings are projected to be somewhat higher than the statewide average.

Reasonable employment opportunities exist.

Data Sources and Limitations
Current Job Openings for Telemarketers There are 5 current openings for this occupation. Openings 1 through 5 are listed below.
Job Title Date Posted Location Wage Offered
Outbound Sales Representative 11/5/09 Beaverton $8.40/hr
Inside Sales 11/2/09 Tualatin $8.40/hr to $12.00/hr
Corporate Account Development Rep, Temporary 10/29/09 Hillsboro $12.00/hr to $15.00/hr DOE
Sales Assistant 10/7/09 Roseburg $8.40/hr
Telemarketer 1/28/09 Springfield DOE
State of Oregon License Information for Telemarketers No statewide license is required for this occupation.
Wages for Telemarketers
Region ---------------- 2009 Wages ----------------
Percentiles (hourly wages) Avg
Hourly
($/hr)
Avg
Annual
10th 25th 50th
(median)
75th 90th
Oregon Statewide $8.61 $9.12 $10.94 $13.95 $17.78 $12.36 $25,707
Multnomah / Washington 8.71 9.38 12.51 14.73 17.74 12.96 26,958
Marion / Polk / Yamhill 8.55 8.97 9.80 11.46 14.01 10.59 22,024
Benton / Lincoln / Linn 8.51 8.87 9.50 12.14 14.12 10.47 21,782
Lane 8.72 9.40 12.92 14.43 17.22 13.26 27,573
Jackson / Josephine 8.58 9.05 9.81 11.12 13.36 10.81 22,483
Data Sources and Limitations
Regional Employment Projections for Telemarketers
Region Employment Change % Change Projected Annual Openings
2006 2016 Growth Replacement Total
Oregon Statewide 2,784 3,217 433 15.6% 43 49 93
Multnomah / Washington 931 1,063 132 14.2% 13 16 30
Jackson / Josephine 596 704 108 18.1% 11 11 22
Lane 287 325 38 13.2% 4 5 9
Clackamas 242 294 52 21.5% 5 4 10
Marion / Polk / Yamhill 184 217 33 17.9% 3 3 7
Crook / Deschutes / Jefferson 174 227 53 30.5% 5 3 9
Douglas 163 197 34 20.9% 3 3 6
Coos / Curry 46 50 4 8.7% 0 1 1
Klamath / Lake 46 48 2 4.3% 0 1 1
Benton / Lincoln / Linn 34 39 5 14.7% 1 1 1
Morrow / Umatilla 15 17 2 13.3% 0 0 1
Baker / Union / Wallowa 10 10 0 0.0% 0 0 0
Gilliam / Hood River / Sherman / Wheeler / Wasco 8 12 4 50.0% 0 0 1
Grant / Harney / Malheur 7 7 0 0.0% 0 0 0
Clatsop / Columbia / Tillamook 6 11 5 83.3% 1 0 1

Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.
Data Sources and Limitations
Industries of Employment for Telemarketers
Industry
Click links to view infoUSA employers
Ownership 2006
Employment
Total, All Industries All 2,784
Total, All Industries Private 2,781
Wholesale Trade Private 272
Merchant Wholesalers, Durable Goods Private 63
Miscellaneous Durable Goods Merchant Wholesalers Private 33
Merchant Wholesalers, Nondurable Goods Private 204
Apparel, Piece Goods, and Notions Merchant Wholesalers Private 24
Miscellaneous Nondurable Goods Merchant Wholesalers Private 163
Retail Trade Private 471
Health and Personal Care Stores Private 41
Sporting Goods, Hobby, Book, and Music Stores Private 29
Nonstore Retailers Private 374
Electronic Shopping and Mail-Order Houses Private 355
Information Private 315
Publishing Industries (except Internet) Private 142
Newspaper, Periodical, Book, and Directory Publishers Private 93
Software Publishers Private 49
Internet Publishing and Broadcasting Private 22
Telecommunications Private 135
Wired Telecommunications Carriers Private 81
Finance and Insurance Private 240
Credit Intermediation and Related Activities Private 220
Depository Credit Intermediation Private 85
Nondepository Credit Intermediation Private 63
Activities Related to Credit Intermediation Private 72
Professional, Scientific, and Technical Services Private 161
Advertising and Related Services Private 86
Other Professional, Scientific, and Technical Services Private 37
Administrative and Support and Waste Management and Remediation Services Private 1,096
Administrative and Support Services Private 1,096
Office Administrative Services Private 24
Employment Services Private 117
Business Support Services Private 859
Services to Buildings and Dwellings Private 54
Accommodation and Food Services Private 55
Accommodation Private 55
Traveler Accommodation Private 55
Other Services (except Public Administration) Private 83
Repair and Maintenance Private 41
Automotive Repair and Maintenance Private 41
Religious, Grantmaking, Civic, Professional, and Similar Organizations Private 41
Social Advocacy Organizations Private 40
Educational Requirements for Telemarketers Workers must have short-term on-the-job training to gain the necessary skills for this occupation. However, those with related work experience have a competitive advantage in this labor market.
Skills for Telemarketers
  • Apply Merchandising Techniques
  • Apply Product Knowledge To Marketing Of Goods
  • Apply Telephone Communication As Sales Tool
  • Describe And Demonstrate Goods And Services
  • Interview Customers
  • Process Records And Maintain Forms And Files
  • Provide Customer Service
  • Receive Customer Orders For Products Or Services
  • Sell Products
  • Use Sales Techniques
  • Use Ten Key By Touch
Schools and Training Providers for Telemarketers The training providers listed below offer one or more of the following programs:

Dealer Education School
1960 Madras SE #2077
Salem, OR 97306-2288
Phone: (503) 399-9199
Programs of Training:
Pioneer Pacific College
27501 SW Parkway Ave
Wilsonville, OR 97070
Phone: (503) 682-3903
Programs of Training:
Southwestern Oregon Community College
1988 Newmark Ave
Coos Bay, OR 97420
Phone: (541) 888-2525
Programs of Training:
Dealer Title Service Inc.
3522 NE 119th Ave
Portland, OR 97220
Phone: (360) 834-3239
Programs of Training:
Franklin Institute of Sales
1058 Hemlock Street
Lake Oswego, OR 97034-6148
Phone: (503) 699-9211
Programs of Training:
Oregon Ind. Auto Dealer Assoc.-Dealer Educ. Schl.
1475 Capitol St. NE
Salem, OR 97301-7850
Phone: (503) 362-6839
Programs of Training:
Career Pathway Roadmaps for Telemarketers No Career Pathway links were found for this occupation.
Related Occupations The scores listed below indicates how closely the skills for Telemarketers matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.
Occupation Skill Overlap
Door-To-Door Sales Workers, News And Street Vendors, And Related Workers 50%
Sales And Related Workers, All Other 40%
Wholesale And Manufacturing Sales Representatives, Technical And Scientific 30%
Wholesale And Manufacturing Sales Representatives Non-Technical And Scientific 30%
Demonstrators And Product Promoters 25%
Counter And Rental Clerks 24%
Retail Salespersons 24%
Sales Representatives, Services, All Other 23%
New Accounts Clerks 21%