OLMIS

Occupational Description

Solicit orders for goods or services over the telephone.

The following related career videos are available from America's Career InfoNet:
Telemarketers

Employment Outlook for Telemarketers

Statewide Employment Analysis	2006 employment is estimated to be larger than the statewide average This occupation is expected to grow at about the statewide average. Total job openings are projected to be somewhat higher than the statewide average. Reasonable employment opportunities exist.

Data Sources and Limitations

Current Job Openings for Telemarketers

There are 9 current openings for this occupation. Openings 1 through 9 are listed below.

Job Title	Date Posted	Location	Wage Offered
Telemarketer	1/22/10	Portland	$8.40/hr
Telemarketer / Cottage Grove	1/22/10	Cottage Grove	$8.40/hr
Appointment Generator	1/19/10	Beaverton	$10.00/hr
Outbound Sales Representative (Entry Level)	1/11/10	Beaverton	$8.40/hr
Appointment Setter	1/11/10	Beaverton	$10.00/hr to $14.00/hr DOE
Telephone Sales Rep	1/6/10	Portland	$8.40/hr
Regional Sales	1/5/10	Clackamas	DOE
Telemarketer/Appointment Setter	1/4/10	Coquille	$8.40/hr
Outbound Business Services Sales Representative (Beaverton, Oregon) -55303339	12/3/09	Beaverton

State of Oregon License Information for Telemarketers

No statewide license is required for this occupation.

Wages for Telemarketers

Region	---------------- 2009 Wages ----------------
	Percentiles (hourly wages)					Avg Hourly ($/hr)	Avg Annual
	10th	25th	50th (median)	75th	90th	Avg Hourly ($/hr)	Avg Annual
Oregon Statewide	$8.61	$9.12	$10.94	$13.95	$17.78	$12.36	$25,707
Multnomah / Washington	8.71	9.38	12.51	14.73	17.74	12.96	26,958
Marion / Polk / Yamhill	8.55	8.97	9.80	11.46	14.01	10.59	22,024
Benton / Lincoln / Linn	8.51	8.87	9.50	12.14	14.12	10.47	21,782
Lane	8.72	9.40	12.92	14.43	17.22	13.26	27,573
Jackson / Josephine	8.58	9.05	9.81	11.12	13.36	10.81	22,483

Data Sources and Limitations

Regional Employment Projections for Telemarketers

Region	Employment		Change	% Change	Projected Annual Openings
Region	2006	2016	Change	% Change	Growth	Replacement	Total
Oregon Statewide	2,784	3,217	433	15.6%	43	49	93
Multnomah / Washington	931	1,063	132	14.2%	13	16	30
Jackson / Josephine	596	704	108	18.1%	11	11	22
Lane	287	325	38	13.2%	4	5	9
Clackamas	242	294	52	21.5%	5	4	10
Marion / Polk / Yamhill	184	217	33	17.9%	3	3	7
Crook / Deschutes / Jefferson	174	227	53	30.5%	5	3	9
Douglas	163	197	34	20.9%	3	3	6
Coos / Curry	46	50	4	8.7%	0	1	1
Klamath / Lake	46	48	2	4.3%	0	1	1
Benton / Lincoln / Linn	34	39	5	14.7%	1	1	1
Morrow / Umatilla	15	17	2	13.3%	0	0	1
Baker / Union / Wallowa	10	10	0	0.0%	0	0	0
Gilliam / Hood River / Sherman / Wheeler / Wasco	8	12	4	50.0%	0	0	1
Grant / Harney / Malheur	7	7	0	0.0%	0	0	0
Clatsop / Columbia / Tillamook	6	11	5	83.3%	1	0	1

Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.

Data Sources and Limitations

Industries of Employment for Telemarketers

Industry Click links to view infoUSA employers	Ownership	2006 Employment
Total, All Industries	All	2,784
Total, All Industries	Private	2,781
Wholesale Trade	Private	272
Merchant Wholesalers, Durable Goods	Private	63
Miscellaneous Durable Goods Merchant Wholesalers	Private	33
Merchant Wholesalers, Nondurable Goods	Private	204
Apparel, Piece Goods, and Notions Merchant Wholesalers	Private	24
Miscellaneous Nondurable Goods Merchant Wholesalers	Private	163
Retail Trade	Private	471
Health and Personal Care Stores	Private	41
Sporting Goods, Hobby, Book, and Music Stores	Private	29
Nonstore Retailers	Private	374
Electronic Shopping and Mail-Order Houses	Private	355
Information	Private	315
Publishing Industries (except Internet)	Private	142
Newspaper, Periodical, Book, and Directory Publishers	Private	93
Software Publishers	Private	49
Internet Publishing and Broadcasting	Private	22
Telecommunications	Private	135
Wired Telecommunications Carriers	Private	81
Finance and Insurance	Private	240
Credit Intermediation and Related Activities	Private	220
Depository Credit Intermediation	Private	85
Nondepository Credit Intermediation	Private	63
Activities Related to Credit Intermediation	Private	72
Professional, Scientific, and Technical Services	Private	161
Advertising and Related Services	Private	86
Other Professional, Scientific, and Technical Services	Private	37
Administrative and Support and Waste Management and Remediation Services	Private	1,096
Administrative and Support Services	Private	1,096
Office Administrative Services	Private	24
Employment Services	Private	117
Business Support Services	Private	859
Services to Buildings and Dwellings	Private	54
Accommodation and Food Services	Private	55
Accommodation	Private	55
Traveler Accommodation	Private	55
Other Services (except Public Administration)	Private	83
Repair and Maintenance	Private	41
Automotive Repair and Maintenance	Private	41
Religious, Grantmaking, Civic, Professional, and Similar Organizations	Private	41
Social Advocacy Organizations	Private	40

Educational Requirements for Telemarketers

Workers must have short-term on-the-job training to gain the necessary skills for this occupation. However, those with related work experience have a competitive advantage in this labor market.

Skills for Telemarketers

Apply Merchandising Techniques
Apply Product Knowledge To Marketing Of Goods
Apply Telephone Communication As Sales Tool
Describe And Demonstrate Goods And Services
Interview Customers
Process Records And Maintain Forms And Files
Provide Customer Service
Receive Customer Orders For Products Or Services
Sell Products
Use Sales Techniques
Use Ten Key By Touch

Schools and Training Providers for Telemarketers

The training providers listed below offer one or more of the following programs:

Dealer Education School 1960 Madras SE #2077 Salem, OR 97306-2288 Phone: (503) 399-9199 Programs of Training: Selling Skills and Sales Operations	Pioneer Pacific College 27501 SW Parkway Ave Wilsonville, OR 97070 Phone: (503) 682-3903 Programs of Training: Sales, Distribution, and Marketing Operations, General	Southwestern Oregon Community College 1988 Newmark Ave Coos Bay, OR 97420 Phone: (541) 888-2525 Programs of Training: Sales, Distribution, and Marketing Operations, General
Dealer Title Service Inc. 3522 NE 119th Ave Portland, OR 97220 Phone: (360) 834-3239 Programs of Training: Selling Skills and Sales Operations	Franklin Institute of Sales 1058 Hemlock Street Lake Oswego, OR 97034-6148 Phone: (503) 699-9211 Programs of Training: Selling Skills and Sales Operations	Oregon Ind. Auto Dealer Assoc.-Dealer Educ. Schl. 1475 Capitol St. NE Salem, OR 97301-7850 Phone: (503) 362-6839 Programs of Training: Selling Skills and Sales Operations

Career Pathway Roadmaps for Telemarketers

No Career Pathway links were found for this occupation.

Related Occupations

The scores listed below indicates how closely the skills for Telemarketers matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.

Occupation	Skill Overlap
Door-To-Door Sales Workers, News And Street Vendors, And Related Workers	50%
Sales And Related Workers, All Other	40%
Wholesale And Manufacturing Sales Representatives, Technical And Scientific	30%
Wholesale And Manufacturing Sales Representatives Non-Technical And Scientific	30%
Demonstrators And Product Promoters	25%
Counter And Rental Clerks	24%
Retail Salespersons	24%
Sales Representatives, Services, All Other	23%
New Accounts Clerks	21%

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