OLMIS

Occupational Description

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.

The following related career videos are available from America's Career InfoNet:
Bill and Account Collectors

Employment Outlook for Bill And Account Collectors

Statewide Employment Analysis	2006 employment is estimated to be larger than the statewide average This occupation is expected to grow somewhat faster than the statewide average. Total job openings are projected to be somewhat higher than the statewide average. Reasonable employment opportunities exist.

Data Sources and Limitations

Current Job Openings for Bill And Account Collectors

There are 10 current openings for this occupation. Openings 1 through 10 are listed below.

Job Title	Date Posted	Location	Wage Offered
Collector	1/27/10	Portland	DOE
0005075 - Revenue Agent 2	1/27/10	Corvallis	$2,390/mo to $3,405/mo DOE
Collector	1/7/10	Beaverton	$10.50/hr to $14.00/hr DOE
Recovery Specialist	1/6/10	Grants Pass	$10.30/hr
Credit And Collections Representative	12/9/09	Tulelake	DOE
Customer Service / Collections	12/4/09	Portland	$12.00/hr to $14.00/hr DOE
Collections / Credit Specialist - Part Time	12/4/09	Portland	DOE
Accounts Receivables / Collections (97201)	12/1/09	Portland	$14.00/hr to $16.00/hr DOE
Consumer Collector	11/30/09	Beaverton	$12.00/hr to $14.00/hr DOE
Collections	11/23/09	Eugene Area	$10.00/hr DOE

State of Oregon License Information for Bill And Account Collectors

No statewide license is required for this occupation.

Wages for Bill And Account Collectors

Region	---------------- 2009 Wages ----------------
	Percentiles (hourly wages)					Avg Hourly ($/hr)	Avg Annual
	10th	25th	50th (median)	75th	90th	Avg Hourly ($/hr)	Avg Annual
Oregon Statewide	$11.03	$13.16	$15.75	$18.72	$21.19	$16.14	$33,563
Clatsop / Columbia / Tillamook	11.47	13.16	15.35	20.97	24.09	16.56	34,446
Multnomah / Washington	11.59	13.82	16.48	19.10	21.70	16.65	34,633
Marion / Polk / Yamhill	10.11	12.98	15.33	18.52	22.47	15.91	33,095
Benton / Lincoln / Linn	10.87	11.87	13.85	16.80	19.13	14.37	29,892
Lane	9.54	13.00	15.86	18.69	21.71	16.14	33,570
Douglas	13.63	16.70	18.05	19.36	20.26	17.45	36,297
Coos / Curry	9.97	12.15	13.65	14.93	15.72	13.26	27,584
Jackson / Josephine	10.43	11.13	12.29	15.04	18.29	13.48	28,027
Gilliam / Hood River / Sherman / Wheeler / Wasco	10.33	11.50	13.26	14.97	16.88	13.40	27,882
Crook / Deschutes / Jefferson	13.35	14.27	15.83	18.27	20.26	16.36	34,027
Klamath / Lake	10.76	11.65	13.34	15.78	19.02	14.00	29,108
Morrow / Umatilla	11.62	13.13	15.15	18.91	23.85	16.36	34,032
Clackamas	10.97	12.52	15.14	18.39	21.15	15.90	33,070

Data Sources and Limitations

Regional Employment Projections for Bill And Account Collectors

Region	Employment		Change	% Change	Projected Annual Openings
Region	2006	2016	Change	% Change	Growth	Replacement	Total
Oregon Statewide	4,369	5,171	802	18.4%	80	90	170
Multnomah / Washington	2,278	2,734	456	20.0%	46	47	93
Clackamas	443	533	90	20.3%	9	9	18
Jackson / Josephine	405	502	97	24.0%	10	9	18
Lane	390	485	95	24.4%	10	8	18
Marion / Polk / Yamhill	341	406	65	19.1%	7	7	14
Crook / Deschutes / Jefferson	205	273	68	33.2%	7	5	11
Benton / Lincoln / Linn	106	124	18	17.0%	2	2	4
Douglas	84	98	14	16.7%	1	2	3
Coos / Curry	77	85	8	10.4%	1	2	2
Klamath / Lake	72	81	9	12.5%	1	1	2
Morrow / Umatilla	66	80	14	21.2%	1	1	3
Gilliam / Hood River / Sherman / Wheeler / Wasco	39	48	9	23.1%	1	1	2
Clatsop / Columbia / Tillamook	38	45	7	18.4%	1	1	2
Grant / Harney / Malheur	29	35	6	20.7%	1	1	1
Baker / Union / Wallowa	26	26	0	0.0%	0	1	1

Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.

Data Sources and Limitations

Industries of Employment for Bill And Account Collectors

Industry Click links to view infoUSA employers	Ownership	2006 Employment
Total, All Industries	All	4,369
Total, All Industries	Private	4,306
Manufacturing	Private	56
Wholesale Trade	Private	304
Merchant Wholesalers, Durable Goods	Private	167
Lumber and Other Construction Materials Merchant Wholesalers	Private	37
Machinery, Equipment, and Supplies Merchant Wholesalers	Private	36
Merchant Wholesalers, Nondurable Goods	Private	76
Wholesale Electronic Markets and Agents and Brokers	Private	61
Retail Trade	Private	216
Motor Vehicle and Parts Dealers	Private	52
Automobile Dealers	Private	36
Furniture and Home Furnishings Stores	Private	40
Health and Personal Care Stores	Private	45
Transportation and Warehousing	Private	71
Information	Private	151
Telecommunications	Private	103
Wireless Telecommunications Carriers (except Satellite)	Private	41
Cable and Other Program Distribution	Private	48
Finance and Insurance	Private	734
Credit Intermediation and Related Activities	Private	694
Depository Credit Intermediation	Private	234
Nondepository Credit Intermediation	Private	278
Activities Related to Credit Intermediation	Private	182
Insurance Carriers and Related Activities	Private	40
Insurance Carriers	Private	40
Professional, Scientific, and Technical Services	Private	250
Legal Services	Private	55
Accounting, Tax Preparation, Bookkeeping, and Payroll Services	Private	172
Management of Companies and Enterprises	Private	760
Administrative and Support and Waste Management and Remediation Services	Private	976
Administrative and Support Services	Private	957
Employment Services	Private	56
Business Support Services	Private	888
Health Care and Social Assistance	Private	712
Ambulatory Health Care Services	Private	509
Offices of Physicians	Private	357
Offices of Dentists	Private	40
Offices of Other Health Practitioners	Private	50
Hospitals	Private	185
Total, All Industries	Local	45

Educational Requirements for Bill And Account Collectors

Workers must have short-term on-the-job training to gain the necessary skills for this occupation. However, those with related work experience have a competitive advantage in this labor market.

Skills for Bill And Account Collectors

Ability To Deal With Difficult Or Angry People
Apply Collection Processes
Apply Mathematical Principles To Accounting, Bookkeeping Or Budgeting
Collect On Past Due Accounts
Compose Business Correspondence
Locate Persons (Skip Tracing )
Motivate People In Financial Setting
Obtain Information From Clients, Customers, Patients Or Others
Perform Bookkeeping Functions
Prepare Reports In Timely Manner
Process Accounts Receivable Records And Invoices
Process Credit Or Debit Card Transactions
Process Records And Maintain Forms And Files
Receive Payments And Make Change
Use Correct Grammar, Punctuation And Spelling
Use Court Process And Procedures To Collect Overdue Bills And Accounts
Use Ten Key By Touch

Schools and Training Providers for Bill And Account Collectors

The training providers listed below offer one or more of the following programs:

Banking and Financial Support Services

ProSchools
10225 SW Park Way
Portland, OR 97225-5075
Phone: (503) 297-1344 x812
Programs of Training:

Banking and Financial Support Services

Career Pathway Roadmaps for Bill And Account Collectors

No Career Pathway links were found for this occupation.

Related Occupations

The scores listed below indicates how closely the skills for Bill And Account Collectors matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.

Occupation	Skill Overlap
Loan Interviewers And Clerks	26%
Procurement Clerks	22%
Real Estate Brokers	21%
Correspondence Clerks	21%
Order Clerks	20%
Credit Authorizers, Checkers, And Clerks	20%

Main Menu

Data Tools