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Occupational Report
for Hotel, Motel, And Resort Desk Clerks (43-4081)
, Oregon Statewide
Occupational Description
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
The following related career videos are available from America's Career InfoNet:
Hotel, Motel, and Resort Desk Clerks
Employment Outlook
for Hotel, Motel, And Resort Desk Clerks
| Statewide Employment Analysis |
2006 employment is estimated to be larger than the statewide average This occupation is expected to grow at about the statewide average. Total job openings are projected to be somewhat higher than the statewide average.Reasonable employment opportunities exist largely due to the need to fill replacement job openings. |
Data Sources and Limitations
Current Job Openings
for Hotel, Motel, And Resort Desk Clerks
There are 11 current openings for this occupation.
Openings 1 through 11
are listed below.
State of Oregon License Information
for Hotel, Motel, And Resort Desk Clerks
No statewide license is required for this occupation.
Wages
for Hotel, Motel, And Resort Desk Clerks
| Region |
---------------- 2009 Wages ---------------- |
| Percentiles (hourly wages) |
Avg
Hourly
($/hr) |
Avg
Annual |
| 10th |
25th |
50th
(median) |
75th |
90th |
| Oregon Statewide |
$8.65 |
$9.05 |
$9.75 |
$11.41 |
$13.02
|
$10.39 |
$21,608 |
| Clatsop / Columbia / Tillamook |
8.76 |
9.20 |
12.35 |
13.99 |
15.02
|
11.69 |
24,319 |
| Multnomah / Washington |
8.74 |
9.14 |
9.87 |
11.16 |
12.44
|
10.28 |
21,380 |
| Marion / Polk / Yamhill |
8.73 |
9.29 |
10.19 |
11.49 |
12.36
|
10.37 |
21,571 |
| Benton / Lincoln / Linn |
8.76 |
9.19 |
10.00 |
11.91 |
14.15
|
10.84 |
22,533 |
| Lane |
8.46 |
8.46 |
9.25 |
10.15 |
12.02
|
9.67 |
20,116 |
| Douglas |
8.63 |
8.89 |
9.31 |
9.76 |
10.13
|
9.36 |
19,470 |
| Coos / Curry |
8.94 |
9.65 |
11.05 |
12.47 |
15.58
|
11.49 |
23,893 |
| Jackson / Josephine |
8.57 |
8.83 |
9.25 |
9.66 |
10.05
|
9.32 |
19,375 |
| Gilliam / Hood River / Sherman / Wheeler / Wasco |
8.46 |
8.99 |
9.94 |
12.64 |
14.50
|
10.78 |
22,423 |
| Crook / Deschutes / Jefferson |
8.46 |
8.97 |
9.89 |
11.46 |
12.45
|
10.28 |
21,378 |
| Klamath / Lake |
8.66 |
8.96 |
9.46 |
10.04 |
11.79
|
9.72 |
20,230 |
| Baker / Union / Wallowa |
8.64 |
8.92 |
9.37 |
9.83 |
11.18
|
9.55 |
19,874 |
| Clackamas |
8.77 |
9.21 |
9.97 |
11.53 |
12.83
|
10.72 |
22,298 |
Data Sources and Limitations
Industries of Employment
for Hotel, Motel, And Resort Desk Clerks
Educational Requirements
for Hotel, Motel, And Resort Desk Clerks
Workers must have short-term on-the-job training to gain the necessary skills for this occupation. However, those with related work experience have a competitive advantage in this labor market.
Skills
for Hotel, Motel, And Resort Desk Clerks
- Apply Active Listening Techniques
- Balance Cash And Receipts
- Give Detailed And Accurate Directions
- Greet Customers
- Investigate And Resolve Customer Problems
- Keep A Telephone Log
- Obtain Information From Clients, Customers, Patients Or Others
- Operate Fax Machines, Copiers, Printers, And Other Office Machines
- Process Records And Maintain Forms And Files
- Provide Customer Service
- Provide Customer Service Using Telephone
- Receive Customer Orders For Products Or Services
- Receive Payments And Make Change
- Resolve Conflicts
- Schedule And Coordinate Guests' Recreational And Social Activities
- Schedule And Coordinate Hotel, Resort, Cruise Or Expedition Reservations
- Schedule Or Coordinate Meeting Facilities
- Take Detailed, Accurate Messages
- Use Basic Mathematics
- Use Cash Registers
- Use Computers To Enter, Access And Retrieve Data
- Work As A Team Member
Schools and Training Providers
for Hotel, Motel, And Resort Desk Clerks
The training providers listed below offer one or more of the following programs:
Career Pathway Roadmaps
for Hotel, Motel, And Resort Desk Clerks
These Oregon community colleges have defined career pathway roadmaps to facilitate entry into this occupation:
Related Occupations
The scores listed below indicates how closely the skills for Hotel, Motel, And Resort Desk Clerks matches the occupation in the list.
A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed
below.
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