Oregon Labor Market Information System
Occupational Information Center
Occupational Report for Interviewers, Except Eligibility and Loan (43-4111) , Oregon Statewide
Occupational Description

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Employment Outlook for Interviewers, Except Eligibility and Loan
Statewide Employment Analysis 2008 employment is estimated to be somewhat larger than the regional average. This occupation is expected to grow at a much faster rate than the regional average. Total job openings are projected to be much higher than the regional average.

Reasonable employment opportunities exist largely due to the significant number or job openings projected for this occupation.

Data Sources and Limitations
Current Employment Department Job Openings for Interviewers, Except Eligibility and Loan There are 4 current openings for this occupation. Openings 1 through 4 are listed below.
Job Title Date Posted Location Wage Offered
Admitting Registrar-Lead 6/10/10 Newport
Admitting Registrar 7/28/10 Corvallis
Admitting / Communications Representative 8/6/10 La Grande $11.05/hr
Patient Access Representative 8/24/10 Gresham
Job Openings from the Web for Interviewers, Except Eligibility and Loan The following job openings have been automatically extracted from various sites across the Web. These links are provided as supplemental resources. However, the Employment Department cannot validate these openings nor endorse any of these external sites. Some of these jobs may no longer be open. In some cases, a single opening may be posted on multiple sites.

There are 24 current openings for this occupation. Openings 1 through 24 are listed below.

Job Title Date Posted Location Employer
Admissions Representatives 8/28/10 Portland Everest College
Surveys That Pay! - $500 Compensation! 8/25/10 Corvallis
Patient Account Representative 8/20/10 Portland UMG
Admissions Representative 8/18/10 Portland Harris Solutions Group
CUSTOMER SURVEYS 8/17/10 Portland
Admissions Coordinator 8/16/10 Beaverton ODYSSEY HOSPICE
Patient Access Representative I - KSMC (2 positions) 8/15/10 Clackamas Kaiser Permanente
Patient Access Representative I - KSMC (2 positions) 8/15/10 Clackamas Kaiser Permanente
Patient Access Representative I - KSMC - (Job Number: 040168) 8/13/10 Clackamas Kaiser Permanente
Patient Access Representative I - KSMC (2 positions) - (Job Number: 031520) 8/13/10 Clackamas Kaiser Permanente
Patient Access Representative I - KSMC (2 positions) 8/13/10 Clackamas Kaiser Permanente
Patient Access Representative I - KSMC 8/12/10 Clackamas Kaiser Permanente
Admissions Representatives 8/8/10 Tigard Everest Institute - Corinthian
Admissions Representatives 8/4/10 Tigard EVEREST INSTITUTE
Admitting Representative-91003 8/3/10 Hillsboro TUALITY HEALTHCARE
Bilingual Field Interviewer 8/3/10 Portland Headway Corporate Resources
Field Interviewer (Cluster 45) 7/31/10 Springfield Aspen of DC, INC.
Patient Financial Counselor 7/31/10 Medford ROGUE VALLEY MEDICAL CENTER
Patient Financial Counselor 7/30/10 Medford ROGUE VALLEY MEDICAL CENTER
Unemployment Survey - Receive A $500 Check! 7/19/10 Eugene
Bilingual Field Interviewer 7/16/10 Portland
Patient Access Representative 6/26/10 Gresham Legacy Health
Financial Access Specialist 6/8/10 Grants Pass Three Rivers Community Hospital
Financial Access Specialist 6/8/10 Grants Pass Three Rivers Community Hospital
State of Oregon License Information for Interviewers, Except Eligibility and Loan No statewide license is required for this occupation.
Wages for Interviewers, Except Eligibility and Loan
Region ---------------- 2010 Wages ----------------
Percentiles (hourly wages) Avg
Hourly
($/hr)
Avg
Annual
10th 25th 50th
(median)
75th 90th
Oregon Statewide $10.19 $12.78 $15.35 $17.72 $19.42 $15.11 $31,431
Clatsop / Columbia / Tillamook 11.97 13.10 14.30 15.66 17.74 14.56 30,284
Multnomah / Washington 9.88 12.46 15.69 17.91 19.41 15.10 31,404
Marion / Polk / Yamhill 10.79 13.27 16.17 18.11 19.56 15.55 32,352
Benton / Lincoln / Linn 8.74 9.21 12.74 17.24 22.12 13.99 29,084
Lane 11.97 13.44 15.10 17.17 18.94 15.12 31,442
Coos / Curry 11.76 12.97 14.85 16.51 17.72 14.57 30,318
Crook / Deschutes / Jefferson 12.08 13.09 14.58 17.01 18.90 15.09 31,376
Klamath / Lake 11.47 12.35 13.93 16.08 17.81 14.20 29,537
Morrow / Umatilla 10.33 11.01 12.31 14.68 16.61 12.93 26,878
Baker / Union / Wallowa 8.95 9.76 11.06 12.63 14.57 11.27 23,443
Clackamas 14.25 15.75 17.26 18.69 20.53 17.35 36,080
Data Sources and Limitations
Regional Employment Projections for Interviewers, Except Eligibility and Loan
Region Employment Change % Change Projected Annual Openings
2008 2018 Growth Replacement Total
Oregon Statewide 3,987 4,868 881 22.1% 88 106 194
Multnomah / Washington 1,757 2,143 386 22.0% 39 47 85
Lane 683 833 150 22.0% 15 18 33
Marion / Polk / Yamhill 315 393 78 24.8% 8 8 16
Clackamas 305 381 76 24.9% 8 8 16
Benton / Lincoln / Linn 220 274 54 24.5% 5 6 11
Crook / Deschutes / Jefferson 167 212 45 26.9% 5 5 9
Jackson / Josephine 152 179 27 17.8% 3 4 7
Gilliam / Hood River / Sherman / Wheeler / Wasco 58 69 11 19.0% 1 2 3
Morrow / Umatilla 51 59 8 15.7% 1 1 2
Clatsop / Columbia / Tillamook 46 61 15 32.6% 2 1 3
Coos / Curry 43 50 7 16.3% 1 1 2
Douglas 42 49 7 16.7% 1 1 2
Klamath / Lake 40 47 7 17.5% 1 1 2
Baker / Union / Wallowa 22 27 5 22.7% 1 1 1
Grant / Harney / Malheur 22 26 4 18.2% 0 1 1

Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.
Data Sources and Limitations
Industries of Employment for Interviewers, Except Eligibility and Loan
Industry
Click links to view infoUSA employers
Ownership 2008
Employment
Total, All Industries All 3,987
Total, All Industries Private 3,522
Information Private 48
Professional, Scientific, and Technical Services Private 1,259
Management, Scientific, and Technical Consulting Services Private 245
Scientific Research and Development Services Private 72
Advertising and Related Services Private 47
Other Professional, Scientific, and Technical Services Private 895
Administrative and Support and Waste Management and Remediation Services Private 158
Administrative and Support Services Private 158
Business Support Services Private 137
Educational Services Private 31
Health Care and Social Assistance Private 1,949
Ambulatory Health Care Services Private 379
Offices of Physicians Private 163
Outpatient Care Centers Private 190
Hospitals Private 1,527
General Medical and Surgical Hospitals Private 1,520
Other Services (except Public Administration) Private 57
Religious, Grantmaking, Civic, Professional, and Similar Organizations Private 57
Business, Professional, Labor, Political, and Similar Organizations Private 47
Total, All Industries Local 453
Educational Services Local 376
Health Care and Social Assistance Local 74
Hospitals Local 64
General Medical and Surgical Hospitals Local 64
Educational Requirements for Interviewers, Except Eligibility and Loan Workers must have short-term on-the-job training to gain the necessary skills for this occupation. However, those with related work experience have a competitive advantage in this labor market.
Skills for Interviewers, Except Eligibility and Loan
  • Ability To Deal With Difficult Or Angry People
  • Apply Confidentiality Procedures
  • Apply Cultural And Ethnic Diversity Theory
  • Assist With Business And Managerial Research
  • Conduct Customer Surveys
  • Interview Customers
  • Keep A Telephone Log
  • Maintain Appointment Calendar
  • Obtain Information From Clients, Customers, Patients Or Others
  • Operate Fax Machines, Copiers, Printers, And Other Office Machines
  • Organize And Work With Detailed Records
  • Prioritize Tasks
  • Process And Prepare Business Forms
  • Process Records And Maintain Forms And Files
  • Record Results From Interviews Or Surveys
  • Retrieve Files And Charts
  • Schedule Appointments
  • Schedule Meetings Or Appointments
  • Use Computers To Enter, Access And Retrieve Data
  • Use Correct Grammar, Punctuation And Spelling
  • Use Interviewing Techniques
Schools and Training Providers for Interviewers, Except Eligibility and Loan No programs of training are associated with this occupation.
Career Pathway Roadmaps for Interviewers, Except Eligibility and Loan No Career Pathway links were found for this occupation.
Related Occupations The scores listed below indicates how closely the skills for Interviewers, Except Eligibility and Loan matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.
Occupation Skill Overlap
Information And Record Clerks, All Other 37%
Receptionists And Information Clerks 34%
Insurance Claims And Policy Processing Clerks 31%
Customer Service Representatives 31%
Office And Administrative Support Workers, All Other 31%
Loan Interviewers And Clerks 30%
Human Resources Assistants, Except Payroll And Tim 30%