OLMIS

Occupational Description

Make and confirm reservations and sell tickets to passengers and for large hotel or motel chains. May check baggage and direct passengers to designated concourse, pier, or track; make reservations, deliver tickets, arrange for visas, contact individuals and groups to inform them of package tours, or provide tourists with travel information, such as points of interest, restaurants, rates, and emergency service.

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Reservation and Transportation Ticket Agents and Travel Clerks

Employment Outlook for Reservation and Transportation Ticket Agents and Travel Clerks

Statewide Employment Analysis	2008 employment is estimated to be at about the regional average. This occupation is expected to grow at a somewhat slower rate than the regional average. Total job openings are projected to be at about the regional average. Reasonable employment opportunities exist largely due to the need to fill replacement job openings.

Data Sources and Limitations

Current Employment Department Job Openings for Reservation and Transportation Ticket Agents and Travel Clerks There are no openings for this occupation.

Job Openings from the Web for Reservation and Transportation Ticket Agents and Travel Clerks The following job openings have been automatically extracted from various sites across the Web. These links are provided as supplemental resources. However, the Employment Department cannot validate these openings nor endorse any of these external sites. Some of these jobs may no longer be open. In some cases, a single opening may be posted on multiple sites.

There are 2 current openings for this occupation. Openings 1 through 2 are listed below.

Job Title	Date Posted	Location	Employer
TRAVEL LIKE	8/29/10	La Grande
Travel Consultant International	8/18/10	Portland	BCD Travel

State of Oregon License Information for Reservation and Transportation Ticket Agents and Travel Clerks No statewide license is required for this occupation.

Wages for Reservation and Transportation Ticket Agents and Travel Clerks

Region	---------------- 2010 Wages ----------------
	Percentiles (hourly wages)					Avg Hourly ($/hr)	Avg Annual
	10th	25th	50th (median)	75th	90th
Oregon Statewide	$9.75	$11.59	$14.46	$19.87	$22.71	$15.49	$32,219
Multnomah / Washington	10.29	12.10	15.30	20.57	23.00	16.20	33,688

Data Sources and Limitations

Regional Employment Projections for Reservation and Transportation Ticket Agents and Travel Clerks

Region	Employment		Change	% Change	Projected Annual Openings
	2008	2018			Growth	Replacement	Total
Oregon Statewide	1,159	1,214	55	4.7%	6	27	32
Multnomah / Washington	869	872	3	0.3%	0	20	20
Lane	73	74	1	1.4%	0	2	2
Crook / Deschutes / Jefferson	30	37	7	23.3%	1	1	2
Jackson / Josephine	22	28	6	27.3%	1	1	1
Coos / Curry	21	22	1	4.8%	0	1	1
Marion / Polk / Yamhill	17	18	1	5.9%	0	0	1
Klamath / Lake	16	17	1	6.2%	0	0	1
Gilliam / Hood River / Sherman / Wheeler / Wasco	14	14	0	0.0%	0	0	0
Morrow / Umatilla	14	14	0	0.0%	0	0	0
Benton / Lincoln / Linn	12	12	0	0.0%	0	0	0
Clatsop / Columbia / Tillamook	8	9	1	12.5%	0	0	0
Baker / Union / Wallowa	6	6	0	0.0%	0	0	0
Clackamas	6	7	1	16.7%	0	0	0
Douglas	5	6	1	20.0%	0	0	0
Grant / Harney / Malheur	0	1	1	NA	0	0	0

Data Sources and Limitations

Industries of Employment for Reservation and Transportation Ticket Agents and Travel Clerks

Industry Click links to view infoUSA employers	Ownership	2008 Employment
Total, All Industries	All	1,159
Total, All Industries	Private	1,127
Transportation and Warehousing	Private	785
Air Transportation	Private	715
Scheduled Air Transportation	Private	715
Rail Transportation	Private	29
Transit and Ground Passenger Transportation	Private	35
Interurban and Rural Bus Transportation	Private	19
Other Transit and Ground Passenger Transportation	Private	12
Management of Companies and Enterprises	Private	41
Administrative and Support and Waste Management and Remediation Services	Private	204
Administrative and Support Services	Private	204
Travel Arrangement and Reservation Services	Private	201
Arts, Entertainment, and Recreation	Private	19
Amusement, Gambling, and Recreation Industries	Private	16
Other Amusement and Recreation Industries	Private	16
Accommodation and Food Services	Private	42
Accommodation	Private	41
Traveler Accommodation	Private	41
Other Services (except Public Administration)	Private	29
Religious, Grantmaking, Civic, Professional, and Similar Organizations	Private	29
Business, Professional, Labor, Political, and Similar Organizations	Private	29
Total, All Industries	Local	21
Transportation and Warehousing	Local	21
Transit and Ground Passenger Transportation	Local	21
Urban Transit Systems	Local	21
Total, All Industries	Tribal	11

Educational Requirements for Reservation and Transportation Ticket Agents and Travel Clerks Workers must have short-term on-the-job training to gain the necessary skills for this occupation. However, those with postsecondary training have a competitive advantage in this labor market.

Skills for Reservation and Transportation Ticket Agents and Travel Clerks

• Apply Geographic Knowledge
• Apply Mathematical Principles To Accounting, Bookkeeping Or Budgeting
• Apply Passenger Rate Schedules
• Compose Business Correspondence
• Handle Baggage For Travelers
• Interpret And Apply International Travel Regulations
• Interpret Travel Schedules
• Make Reservations And Appointments Related To Travel
• Obtain Information From Clients, Customers, Patients Or Others
• Organize And Work With Detailed Records
• Plan And Arrange Travel
• Process And Prepare Business Forms
• Process Records And Maintain Forms And Files
• Provide Customer Service
• Provide Customer Service Using Telephone
• Provide Information On Routes, Fares And Transfer Points
• Provide Travel Information
• Read Travel Rate Schedule
• Receive Customer Orders For Products Or Services
• Receive Payments And Make Change
• Schedule And Coordinate Hotel, Resort, Cruise Or Expedition Reservations
• Schedule Or Coordinate Meeting Facilities
• Use Basic Mathematics
• Use Computers To Enter, Access And Retrieve Data
• Use On-Line Search Techniques
• Use Sales Techniques

Schools and Training Providers for Reservation and Transportation Ticket Agents and Travel Clerks The training providers listed below offer programs related to this occupation. This information is updated once per year. Anyone interested in a particular program should check with the training institution regarding its availability. Listing these training providers does not necessarily constitute or imply their endorsement, recommendation, or favoring by the State of Oregon.

• Selling Skills and Sales Operations
• Tourism and Travel Services Marketing Operations

Dealer Education School 6952 Osprey Ct SE Salem, OR 97306-5907 Phone: (503) 399-9199 Programs of Training: Selling Skills and Sales Operations	Dealer Title Service Inc. 3522 NE 119th Ave Portland, OR 97220 Phone: (360) 834-3239 Programs of Training: Selling Skills and Sales Operations	Franklin Institute of Sales 1058 Hemlock Street Lake Oswego, OR 97034-6148 Phone: (503) 699-9211 Programs of Training: Selling Skills and Sales Operations
Oregon Ind. Auto Dealer Assoc.-Dealer Educ. Schl. 1475 Capitol St. NE Salem, OR 97301-7850 Phone: (503) 362-6839 Programs of Training: Selling Skills and Sales Operations	Umpqua Community College 1140 College Rd. Roseburg, OR 97470 Phone: (541) 440-4600 Programs of Training: Selling Skills and Sales Operations	Everest College-Portland 425 SW Washington Portland, OR 97204 Phone: (503) 222-3225 Programs of Training: Tourism and Travel Services Marketing Operations

Career Pathway Roadmaps for Reservation and Transportation Ticket Agents and Travel Clerks No Career Pathway links were found for this occupation.

Related Occupations The scores listed below indicates how closely the skills for Reservation and Transportation Ticket Agents and Travel Clerks matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.

Occupation	Skill Overlap
Travel Agents	42%
Order Clerks	31%