OLMIS

Occupational Description

Make and confirm reservations and sell tickets to passengers and for large hotel or motel chains. May check baggage and direct passengers to designated concourse, pier, or track; make reservations, deliver tickets, arrange for visas, contact individuals and groups to inform them of package tours, or provide tourists with travel information, such as points of interest, restaurants, rates, and emergency service.

The following related career videos are available from America's Career InfoNet:
Reservation and Transportation Ticket Agents and Travel Clerks

Employment Outlook for Reservation And Transportation Ticket Agents And Travel Clerks

Statewide Employment Analysis	2006 employment is estimated to be at about the statewide average. This occupation is expected to grow at a somewhat slower rate than the statewide average. Total job openings are projected to be at about the statewide average. Reasonable employment opportunities exist largely due to the need to fill replacement job openings.

Data Sources and Limitations

Current Job Openings for Reservation And Transportation Ticket Agents And Travel Clerks There are no openings for this occupation.

State of Oregon License Information for Reservation And Transportation Ticket Agents And Travel Clerks No statewide license is required for this occupation.

Wages for Reservation And Transportation Ticket Agents And Travel Clerks

Region	---------------- 2009 Wages ----------------
	Percentiles (hourly wages)					Avg Hourly ($/hr)	Avg Annual
	10th	25th	50th (median)	75th	90th
Oregon Statewide	$9.68	$11.27	$14.08	$18.13	$22.17	$14.88	$30,951
Multnomah / Washington	10.19	11.83	14.56	18.63	22.32	15.33	31,893

Data Sources and Limitations

Regional Employment Projections for Reservation And Transportation Ticket Agents And Travel Clerks

Region	Employment		Change	% Change	Projected Annual Openings
	2006	2016			Growth	Replacement	Total
Oregon Statewide	1,004	1,072	68	6.8%	7	27	34
Multnomah / Washington	830	829	-1	-0.1%	0	22	22
Lane	67	79	12	17.9%	1	2	3
Coos / Curry	33	35	2	6.1%	0	1	1
Crook / Deschutes / Jefferson	27	46	19	70.4%	2	1	3
Gilliam / Hood River / Sherman / Wheeler / Wasco	15	22	7	46.7%	1	1	1
Klamath / Lake	12	17	5	41.7%	1	0	1
Benton / Lincoln / Linn	10	10	0	0.0%	0	0	0
Morrow / Umatilla	9	11	2	22.2%	0	0	1
Marion / Polk / Yamhill	8	9	1	12.5%	0	0	0
Clackamas	8	10	2	25.0%	0	0	0
Jackson / Josephine	5	5	0	0.0%	0	0	0
Clatsop / Columbia / Tillamook	5	6	1	20.0%	0	0	0
Grant / Harney / Malheur	2	2	0	0.0%	0	0	0
Baker / Union / Wallowa	2	2	0	0.0%	0	0	0
Douglas	2	4	2	100.0%	0	0	0

Data Sources and Limitations

Industries of Employment for Reservation And Transportation Ticket Agents And Travel Clerks

Industry Click links to view infoUSA employers	Ownership	2006 Employment
Total, All Industries	All	1,004
Total, All Industries	Private	995
Transportation and Warehousing	Private	745
Air Transportation	Private	722
Scheduled Air Transportation	Private	722
Transit and Ground Passenger Transportation	Private	23
Interurban and Rural Bus Transportation	Private	20
Administrative and Support and Waste Management and Remediation Services	Private	104
Administrative and Support Services	Private	104
Travel Arrangement and Reservation Services	Private	100
Arts, Entertainment, and Recreation	Private	10
Accommodation and Food Services	Private	76
Accommodation	Private	75
Traveler Accommodation	Private	73
Other Services (except Public Administration)	Private	45
Religious, Grantmaking, Civic, Professional, and Similar Organizations	Private	45
Business, Professional, Labor, Political, and Similar Organizations	Private	45

Educational Requirements for Reservation And Transportation Ticket Agents And Travel Clerks Workers must have short-term on-the-job training to gain the necessary skills for this occupation. However, those with postsecondary training have a competitive advantage in this labor market.

Skills for Reservation And Transportation Ticket Agents And Travel Clerks

• Apply Geographic Knowledge
• Apply Mathematical Principles To Accounting, Bookkeeping Or Budgeting
• Apply Passenger Rate Schedules
• Compose Business Correspondence
• Handle Baggage For Travelers
• Interpret And Apply International Travel Regulations
• Interpret Travel Schedules
• Make Reservations And Appointments Related To Travel
• Obtain Information From Clients, Customers, Patients Or Others
• Organize And Work With Detailed Records
• Plan And Arrange Travel
• Process And Prepare Business Forms
• Process Records And Maintain Forms And Files
• Provide Customer Service
• Provide Customer Service Using Telephone
• Provide Information On Routes, Fares And Transfer Points
• Provide Travel Information
• Read Travel Rate Schedule
• Receive Customer Orders For Products Or Services
• Receive Payments And Make Change
• Schedule And Coordinate Hotel, Resort, Cruise Or Expedition Reservations
• Schedule Or Coordinate Meeting Facilities
• Use Basic Mathematics
• Use Computers To Enter, Access And Retrieve Data
• Use On-Line Search Techniques
• Use Sales Techniques

Schools and Training Providers for Reservation And Transportation Ticket Agents And Travel Clerks The training providers listed below offer one or more of the following programs:

• Selling Skills and Sales Operations
• Tourism and Travel Services Marketing Operations

Dealer Education School 1960 Madras SE #2077 Salem, OR 97306-2288 Phone: (503) 399-9199 Programs of Training: Selling Skills and Sales Operations	Dealer Title Service Inc. 3522 NE 119th Ave Portland, OR 97220 Phone: (360) 834-3239 Programs of Training: Selling Skills and Sales Operations	Franklin Institute of Sales 1058 Hemlock Street Lake Oswego, OR 97034-6148 Phone: (503) 699-9211 Programs of Training: Selling Skills and Sales Operations
Oregon Ind. Auto Dealer Assoc.-Dealer Educ. Schl. 1475 Capitol St. NE Salem, OR 97301-7850 Phone: (503) 362-6839 Programs of Training: Selling Skills and Sales Operations	Everest College-Portland 425 SW Washington Portland, OR 97204 Phone: (503) 222-3225 Programs of Training: Tourism and Travel Services Marketing Operations

Career Pathway Roadmaps for Reservation And Transportation Ticket Agents And Travel Clerks No Career Pathway links were found for this occupation.

Related Occupations The scores listed below indicates how closely the skills for Reservation And Transportation Ticket Agents And Travel Clerks matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.

Occupation	Skill Overlap
Travel Agents	42%
Order Clerks	31%
New Accounts Clerks	29%
Customer Service Representatives	27%
Hotel, Motel, And Resort Desk Clerks	26%
Brokerage Clerks	26%
Court, Municipal, And License Clerks	22%
Gaming Cage Workers	22%
Cargo And Freight Agents	21%
Information And Record Clerks, All Other	21%